Courtyard by Marriott Oklahoma City Downtown

The only complaints I have is that the bar server was pretty rude to us. we showed up 25 minutes before the bar closed just wanting a drink. We could tell immediately she didn't want to be bothered with serving us. I understand it's close to closing, but we are paying customers. The valet staff is great though. We had a room on the top floor with a balcony and an amazing view. The heater for the pool was not working so the pool wasn't usable. Make sure you include breakfast on your room reservation otherwise you will have to pay $19 per person for their breakfast.

Hotel is nice and clean. The Starbucks in the lobby was never open when I went down to get a drink which did not bode well. The people in the bar area were great with good service very friendly. We were on the 8th floor and it is so obnoxiously loud outside with all the revving cars and engines and racing I was not expecting that. I wish I would have brought ear plugs if I ever stayed again I would have to make sure I brought those. Perfect spot for going out and walking around. We did most of our walking around during the day so I can't tell you what walking around the streets are at night. We were on the good side of the train overpass but I guess if you go more further to the other side it gets a little questionable but I think that just depends on how comfortable you are with the different walks of life that we all have to be prepared for when traveling. I never felt unsafe in any of the areas we walked around in.

First, the location is great. That being said... AVOID THIS HOTEL. After reading through other reviews given recently, it appears that some of the issues I experienced have been shared by others, indicating a problem with this location... OKC Marriott downtown is an overpriced, mismanaged mess. Be ready to do your own housekeeping! I can overlook a few things, but for $300 a night, you expect to not have to get your own clean bedding when you arrive, and to not have to refill the broken and empty shampoo dispensers yourself, or wipe the hair off the toilet...or clean the sticky goo off your kid when he sets in a chair...or pick up the pile of cigarette butts and soda bottles off the balcony when you arrive. You'd also expect housekeeping to show up at least once on a multi-day trip. Not here!!! I'll have to go back downstairs again this morning for clean washcloths and towels, because this place is all self-service. The trips started shortly after I arrived, as we had to get clean sheets even then! Stay on a lower floor at least, because you'll have to make frequent trips to the front desk to fix issues. Oh, and you'll pay for 4 people, and get breakfast vouchers for half of your party, then pay $19 a person to make up the difference. When a corporation's theory is to maximize profits by cutting staff & paying employees low wages, the result is lower standards of quality. It's obvious that is what has happened here. Highly recommend that you STAY ELSEWHERE, or you'll be like us, and leave with a bad memory of an overpriced shoddy hotel stay that my family will never forget. I wasted my hard earned money on a family vacation that Marriott ruined with bad memories. I'll be contacting the corporate office about this horrid experience. Edit: Added another photo of the soap dispensers 1 of 3 left standing now , after another one in the shower just fell off the wall and woke up my family when it crashed to the floor. Unbelievable. I'd scream into a towel, but there are no clean ones left.

The beds are really comfortable. The rooms were clean, no noisy neighbors despite how full the hotel was. Lobby area is beautiful and clean, smells good when you walk in. Great service. Location is perfect if you are going to bricktown or to a concert or game at the arena.Rooms: 5/5

Location is excellent. Close to restaurants and things to do. Area is clean and walkable in good weather. Good bar and staff. Piper had great customer service. Beds were nice. Parking is covered but paid.Rooms: 4/5

My birthday weekend. The hotel was beautiful and very accommodating. The room was so clean and well organized. It would be my choice every time. If you walk out the side door, you're at the Paycom Center. Rooms: Beautiful, clean, and spacious. Nearby activities: Paycom is right out the door. Walkability: Walk out the side door to the Paycom Center.

It's fine accomodations wise. Room was clean and bed was comfortable. Their snack/sundries area was fairly lacking but the amenities seemed good such as the workout room and pool. Staff was friendly too. Only reason this could never be better than 3 stars for me is the location. It's literally 50 ft from a VERY active railroad. Trains literally come roaring through every few hours. Get a room on the other side of the property if possible. Additionally it's in a part of town Bricktown that is very active late at night and motorcyclist can be heard all evening rumbling through the street the hotel is on. Obviously this is out of the staff's control and they were all friendly. Rooms were nice too. Shower being very small would be my only gripe as far as the rooms. Bed was super comfortable. Noteworthy details: Right next to railroad tracks and the trains come often.

Rooms are way overpriced. Had to pay an extra $18 for the privilege of parking at the hotel that we already over paid for. Bar/lounge closed at 11pm. $19 dollars per person for breakfast!? One staff member was fairly rude, but the room was at least clean. Price gougers for sure though. Will definitely dodge this place in the future.Rooms: 4/5

Probably the worst Courtyard I've stayed in. There's no exhaust in the toilet, the toilet seat is shaky, no hangers in the bathroom. There's a coffee machine but there's no water in the room, not to mention the coffee is super cheap quality and tastes horrible. Limited lights in the room which makes the room seem dark. Elevators are so slow and squeaky. I asked for an extra work chair and they said they can't provide any. And this is a suite we're talking about.

Very friendly staff, especially the front desk. Great room accommodations. Very clean and comfortable. Also close to bricktown area which has lots of activities, restaurants, etc. Would definitely return!Rooms: 5/5