CRDN

After my home caught on fire, I didn't know how life would be normal again. They did a marvelous job taking care of my clothing, especially my favorite old sweater that I've had for years. The technician was very professional and helpful.

If you have a choice do not use these people! Had flood in June and still do not have my items. Made an appointment for them to be delivered today, they gave me time and confirmed address a week ago. Today I call them because they didn't show up. Apparently she had a cold this weekend, so my delivery didn't get put on schedule. Appointment was made a week ago! Still no clothes. Have told my insurance company to stay away from this company. I was also told by my adjuster that my clothes were done 3 weeks ago and they would reach out to me. They NEVER DID. Run away.

We had a house fire and were told we had to use CRDN. The representative that came to our home a day or so after the fire was pushing me to sign documents and under the stress I was under I did so. He then took all our clothes and textiles. I explained to them that my daughter has asthma and they would need to guarantee that the smoke would 100% come out. He never provided a quote and when I asked about it, he said he never gives them out. Months later, once we were in our home, we had the opportunity to open one of the boxes to check out some of the finished product in our garage. Shoes still had dirt on them, clothes smelled very heavily of chemicals. I had one of the managers stop by but all he was worried about was money. Not my daughters health, just money. He said he would get with his team and get back with us. I ended up having an accident that hurt my back and requires me to have surgery. I explained this to them as I had to cancel appointments pretty last minute because of medication I was on had to make sure I was coherentI will not be bullied into paying over 10k for products that my family can’t even use. How could you have gotten the smoke out if you couldn’t even get all of the dirt out? Don’t use this company, it’s a waste of time. They ruined my wedding dress as well as many other designer pieces I had. They pressed shirts so much that the lining shows through the front. There was dirt on a clothing that I was able to get off with my finger.They are very unapologetic and harassing. I wish I would’ve known I didn’t have to use them. I was kicked while at my lowest having just had a kitchen fire. This whole process has been terrible. Just know you don’t have to make a decision right on the spot. MAKE THEM GIVE YOU AN ESTIMATE FIRST OR DONT USE THEM.

Don't work for this company they had me work for 5 hours on my first day go home and tell me I'm fired this never happened to me they fraud and un professional

DO NOT USE THIS COMPANY !!!!! do not hire this company for any cleaning Do not work for this company They only want money from the insurance They lose items and lie about them Damage items with telling homeowners Unorganized supervisors Horrible management

Drivers like doing 70 in a 45 mph construction zone