Reviews
Love my roof! Installed in 2018. I had a vinyl siding piece fly off my near my roof. I called for estimate, they came and reattached at no cost. All my dealings have been awesome!
Haven't had any rain yet, but but the gutters installed look great, installers were courteous and professional, and cleaned up after themselves very well. My only two issues were that I was not notified of the date of installation, I just happened to be off of work the day they showed up. I'll admit I don't usually answer my phone for numbers I don't know, but no voicemail was left and no email was sent. All in all, not too bad. My second issue was that I received an invoice in my email, and 45 minutes later, I get a phone call asking when I can pay it. I'm currently on night rotation for work, and trying to sleep. While I understand not everyone works rotating shift, and payment for services rendered is high priority, hounding customers for it less than an hour after receiving the invoice is very off-putting.
From the photos they shared with me on the work they performed, it looked good. However, they did not locate the leak and I needed to reach out to another roofing contractor for a complete repair.
I am in a business where safety is my #1 priority and customer service is paramount. Crescent came out and placed tarps everywhere to make sure my home and shrubs were not subject to damage. They were very safe and installed a beautiful roof! The installation staff was very friendly and performed an excellent clean-up effort. I definitely recommend their services. Darrel, the lead inspector, was very professional and was a pleasure to deal with. Great job Crescent!
I had a wonderful experience with this company. Darrel was so kind and professional since our very first conversation. He was quick to get us set up, and patient when we needed more time. His guys worked super fast and clean-up was perfect. Darrel made sure to follow up consistently to make sure I was taken care of and my roof looks amazing! I was able to sell my house in ONE day thanks to the finishing touches these guys provided. I highly recommend.
We recently chose Crescent to do our new roof and could not speak higher of their team. They were the first to show up and provide a quote and were able to get the work done the fastest. I requested a quote over the weekend and Bobby was at my house Monday morning. He thoroughly examined my entire roof from the outside and in my attic where I had a leak, took several photos, and explained everything to me in ways I could easily understand. I was initially just looking for repair and appreciate that he didn't try to pressure me into going for the total roof replacement, even though that's the route I decided to take. The quote was equal to what I received from a couple other roofers in town. The team showed up first thing in the morning and had my roof done early that afternoon. They took great care to catch most materials in tarps around my house and I feel safe letting my dogs outside knowing there are no stray nails in my yard. I'd highly recommend Bobby and the rest of the team at Crescent!