Reviews
I haven't experienced anything negative from renting thru d & d. If I call maintenance, they are either here the day I call or the day after I call and fix everything in a timely manner. They're always polite and so are the women in the office. I have had quite a few issues in my apartment but I understand it's an old building, as long as it gets fixed in a timely manner, I'm happy living here.
4
7 years ago (03-05-2018)
I've not had any problems with management, they've always been professional and courteous to me. I believe the heat issue is bc the apartments are very old, same windows from when they were built (1975?) they do not keep the cold out, the wind blows my curtains away from the wall! Floor board heating, directly under the windows is simply not energy efficient AT ALL. They need to be updated or lower rent. The only utility we pay is heat and our money is literally going out the windows. My shower tiles (also from 1975) are falling down daily, my first maintenance request resulted in maintenance caulking them back in place telling me I would need a shower replacement. 2 weeks later I still had tiles falling down. I put another request in 2 weeks ago, maintenance came to assess last Thursday and said he would probably replace Monday or Tuesday. Wednesday I called and was told it would be done by the end of the week but Friday still no new shower, tiles still falling and the wall is still crumbling, clogging my shower drain. I'm very frustrated but overall I've not had a terrible experience. I do recommend seriously investigating the management company reviews and average billing before renting from anyone not just D&D. Had I done so, I probably would've went elsewhere.
3
7 years ago (23-03-2018)
Absolute worst realty company I've had the misfortune of dealing with. If I could rate them a 0 out of 5 stars I would. If you're looking for an apartment absolutely steer clear of anything labeled D & D Real Estate. My boyfriend and I had to file a housing complaint against them to even get them to do something as simple as fix the leak underneath our bathroom sink. They took an entire month to get our mailbox key to us because they managed to lose the first copy and overall they just don't care about their tenants. We're only two months into our lease and I already can't wait to get out of here. Very poor quality housing and don't expect any repairs to get done without loads of fuss and drama.
1
7 years ago (21-04-2018)
Receptionist has hung up on calls about issues multiple times. Was recently told "we don't have time to handle this" in regards to giving notice of entry. Reported multiple issues with the property and so far none of them have been addressed. Repeatedly only contacts one of the residents of a 3 bedroom appartment regarding issues despite multiple times asking to be notified. Lied to us about central air in the unit and only would provide one small ac unit in 90+ degree weather.
Long story short. Avoid at all costs
1
7 years ago (04-06-2018)
People in the office were unprofessional and not helpful in the least. They told me I'd get a call when our application was done being processed, I never did. I had to call and go in. We got denied for driving infractions. My husband had a bad driving record and a 5+year old minor assault charge that was resolved. They told me none of it they could actually deny us for, but all together it looks bad and they decided they didn't want to rent to us. So $60 application fee down the drain. She said she would email me the denial letter which had the background check on it and she never did that either. It had my name on it "dear kaylee" and wouldn't send it to me or give me a copy. They are withholding information in other words. So I wouldn't recommend d&d realestate. There are lots of other rental options.
1
7 years ago (30-04-2018)