Reviews
Highly impressed with the level of involvement between DataTel 360 and the client. Job was well performed, staff was great to work with, and rates are highly competitive. We plan to use DataTel 360 for all our Tech needs in the area.
I have personally worked with Marsie Johnson from Datatel 360 for a number of years regarding our business phone services. She is very knowledgeable and helpful. She is always someone I can count on when we need her. Thanks Marsie!
I had a great experience working with DataTel 360. They helped get our phone system up and running in a short time and had everything set just right for us. Great experience from the first call. I highly recommend them!
Our company has used Zultys phones since 2004 and we've been pleased with the performance. Datatel 360 recently helped us install a new Zultys phone system that we use with a PRI. All of my co-workers like the Zultys Zip33G phones and MXIE app. We've had a few minor glitches which were no fault of Datatel. We have a very specialized setup with our PA system and paging options at our plant. Michael helped us get it configured along with several other features like the mobile MXIE app, voice mail and operator groups, etc. Michael Kirchhoff and Marsie Johnson are great to work with! I highly recommend Datatel 360's products and services to any company needing to upgrade its phone system.
Working with DataTel's team, their responsiveness and help with upgrades, changes, orders and support have been phenomenal. Everyone on the team is quick to help with orders, tracking, support and other questions that we have regarding the Zultys phone system. It has been a big help with handling emergencies though there haven't been many as the phone system is very reliable that the team members are available 24/7.
DataTel 360 has been our technology partner for business phone equipment, solutions and professional services for the past 6 plus years. Michael and Marsie have been extremely helpful to our organization in terms of assisting us in times of need and expediting solutions that meet our ever changing needs. When called upon, they have been helpful to just give advice which is invaluable when trying to determine what we want to do as a company since we are growing. As technology changes so quickly, they are there to advise and give open and honest opinions about what options are available. They consistently go above and beyond to help us and make sure we get shipments very quickly when new equipment is needed due to additional staff members coming on board or need a new gadget. We here at Berkshire Hathaway HomeServices Taliesyn Realty appreciate doing business with the DataTel 360 team and we continue to turn to them for training, advice, and additional needs as it relates to our voice communications systems. Their team works hard and long hours if needed to make things happen and they are always pleasant to deal with each and every time they are called upon for assistance. Even though they are a distance away from our offices, we feel like they are right next door when we need them. I highly recommend DataTel 360 for your phone and telecommunications systems whether it be cloud-based or onsite.
Our company has one Corporate and 12 branch offices. The MX250 VoIP server we purchased from Datatel360 in 2012 has proven to be an asset to our offices. We have some fairly unique needs and requirements which Michael has continued to help with being a liaison with Zultys to get us answers and support. Even though VoIP is more complex than our old PBX systems, we have had a substantial cost savings allowing us to remove 5-6 AT&T POTS lines per site.
Amazing Customer Service!!! I own a law firm and purchased an system 5 years ago, and have had problems ever since. i would have dropped calls, or the phone would ring busy. It was very unprofessional, and I am sure I lost business from potential clients. I hired DataTel 360. I found them on the internet, hired them on Monday, they installed on Thursday and it was seamless. Any questions we had, Marsie answered them happily and promptly. I was very pleased and will recommend them to everyone I know.
I have been dealing with telecom vendors for over 30 years and Data Tel is the best yet and I know will be the last. We love the Zultys system and the support we get from Michael and Marsie. Finally found a vendor who can manage all our needs. phones, voice and data.
Datatel 360 provided to us our current Zultys MX250 system. In addition to phone system, we receive fax information right to our desktops. Our MX250 system also has an IM feature, so we don't have to go outside our network for this feature. Michael Kirchhoff is available to us if we need to make changes or enhance our system. He and Marsie Johnson recently helped us change our phone and internet providers allowing our company to save over $1000 per month in expenses! For professional installation and continued support contact Datatel 360.