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Reviews
Food experience: overpaid for a latte. Said latte tasted like pure creamer. I'm not picky, but it was awful. Customer service experience: I warmly thanked the staff whom brought me my order. My thanks were returned with a dismissal grunt. Uh, what? I guess I didn't "hate it," but this place pretty much sucks. I enjoyed the museum and surrounding area though.
2
8 years ago (17-02-2018)
First a warning to visitors who don’t know the de Young Cafe system: in addition to their pricey menu you will be charged a surcharge which is a percentage to pay for their health insurance. Foreign visitors of course will also be surprised by the additional sales tax. I asked the cashier girl why the tax was so high and she still would not disclose the health insurance surcharge until I read my receipt - not very professional. It felt like she had intentions to deceive the customer.
In terms of their food: it is just so so. I had a pre-made turkey sandwich. The french bread they used was tough at the least. Instead of lettuce they used shredded cabbage. I suppose it prevents the sandwich from getting soggy. I didn’t have the chance to try anything else because they were getting ready to close.
Service was average. Most workers were not that into the job.
3
8 years ago (03-05-2018)
Food was decent but overpriced and coffee took forever to prepare. Staff was horribly rude to customers.
1
8 years ago (18-11-2017)
The window seats are fantastic. The atmosphere is nice. However my chicken wrap was $10 and that ain't cool. Food is way overpriced... And not all that tasty
3
9 years ago (07-06-2017)
The most disgusting bruschetta I have ever seen! No exaggeration, it was two pieces of dried out bread, a small dab of some sort of white sauce, and then a large piece of raw, stinky salmon on top. That's it! I was so grossed out by the smell and appearance that I didn't even taste it. My boyfriend tried it and said that was the absolute worst bruschetta he has EVER tasted. Completely killed our appetite. The cashier lady was obviously in a hurry to get people through the line, so we didn't even bother sending that nasty stuff back. We will not be back... 🤢
1
9 years ago (28-04-2017)