Deluxe Cleaners and Alterations

I'm sending a hail merry! **Deluxe Cleaners on Jones** I messed up sooo bad and I need help! if anyone knows the owners/workers/management at Deluxe Cleaners and Alterations on Jones... I had 10 shirts I had dropped off yesterday to get dry cleaned all matching for a funeral! I thought the store closed at 8pm tonight and I showed up at 630pm! The store was closed and doesnt open until Monday. I leave to Arizona in the morning and I'm supposed to have all the mens nfl steelers polos with me for my boyfriends grandpas funeral! If there is ANYWAY for an employee to come in the morning and let me grab the shirts I would do anything!! ILL BE HAPPY TO PAY YOU FOR YOUR TIME!!! I've never felt this horrible in my life and I totally dropped the ball! Help save me from being the worst girlfriend of the year! I went to every sport store I could find with similar shirts in town to see if I could just buy new ones and no one carries them.. help ya girl out

This has been my spot for about 10 yrs now, I’ve moved away from the area but still go for my alteration/dry cleaning needs. They are well priced and customer service always so friendly. Their work speaks for itself

This staff was amazing. They went above and beyond for my daughter! This is what customer service means!

Worst experience ever very unprofessional I still have barbecue sauce that was sticky when I drop them off for cleaning this place didn't even wash my clothes this place of business is all about the money and not doing the right thing and taking care of their customers

They never fail to satisfy my needs. I just took some pants that needed. MAJOR alterations to fit me better. They were able to do it in just 2 days and even steam pressed it for me. Pants are perfect and exactly how I wanted. Amazing customer service as well and very responsive. Great price as well for everything they needed to change on my pants. Great job!!

The customer service was completely terrible they charged me 35 dollars for my daughter uniform to be tailored when the measurements are incorrect i took the skirt back and asked them politely to fix the measurements on the skirt they then proceed to say “they have never made a mistake like this” and accused me that i brought and they measured a different girl. they continue to agure with me but i stood my ground and they took the skirt back. i cant believe what kind of establishment this is since i’ve been going here for 7 years to dry clean my suits

I took one dress here to get altered. It was a tad too big, so I just needed them to make it a little bit smaller in the waistline, and bring the straps up. It was $30.00, and when I got the dress back, it still was too big, and the waistline was unraveled when I checked it more closely when I got home. So now they waistline has a hole. Would never go back.

Got a dress hemmed here, experience was good. $45 for the hem because it had a bit more fabric than normal, but got it back in 6 days and quality was great.

I am actually giving them 0, they charge me $24 to cut the cuff of my long sleeve polo shirt and they ruin it. It was cut way too short and they dont want to accept thier fault.