Reviews
I had never boarded my 1 year very active beagle mix dog anywhere before this. We left him the first time for a short period and then a few days later we left him for a week. He was so excited when we brought him back for the second boarding. He jumped out of the car and ran for the door , tail wagging the whole time. He loves the people so I can tell they take great care of him. I would trust them with our fur baby again for sure. We paid for boarding and day care which costs a little more but you get what you pay for.
I am a travel nurse in the area for a contract at a local hospital. I brought my 6 year old SPOILED Alaskan Malamute here for the last 2 weeks for doggy daycare. She absolutely loves it and so do I. On the weekends, she whines because she doesn't go to "school" and every day during the week she is excited to be dropped off before I go to work. The staff and owner here really care about their guests, the service is incredible and I wouldn't go anywhere else. I just signed up for another 10 sessions. Travel nurses -- this is the place to go!!
I cannot say enough good things about Dogwood Pet Lodge. Shelley helped my husband and I with a situation regarding our dog and I will be forever grateful for her. She is responsive, helpful, and truly loves animals. I wish I could give this place 100 stars!!! We love you Shelley! Groot does too :
Huge mistake boarding here. Will not be a return patron. Picked my dog up after 8 days and he’s congested, crusted over nose; sneezing blood, abrasions around mouth and jaw, feet are red and irritated. If he were cared for and going out 4 times a day this would have been observed by the staff. This did not happen overnight. This is negligence. I have not contacted them yet to discuss or resolve as they are closed. Regardless of the resolution this does not change my dogs condition and he will not be returning. Beware!
My dog boarded for five days as well as two so far daycare days. He was returned in good health and happy. Shelly is very nice to deal with, accommodating and responsive. He'll go back for another daycare day this week.
Shelley is awesome she made me feel so at ease with leaving my fur baby there for the very first time. My fur baby loves the place thank you Shelley
My neighbor boarded his dog here a few weeks ago. I toured the place with him and found it to be very clean and the staff friendly and knowledgeable. I visited the dog a few times while he was being boarded, and, although he was happy to see me, he was equally happy to return to the lodge each time I left him. Highly recommend this place.
My dog attended this place as a trial day in anticipation of a boarding stay. They called me only 2 hours after dropping my dog off to come and pick him up because he would not come out of the cage. I was told he was not aggressive or attempting to bite or harm anyone, just that he would not come out of the cage. Given that this was a new environment for my dog, I am suprised that the staff did not give him more time to adjust to the environment before kicking him out. The most disappointing part of this experence is that my dog got kennel cough from this 2 hours stay. My dog has never stayed anywhere outside of his home environment prior to his 2 hour stay at this facility, and 4 days after his stay, he began coughing. While the others may have had a positive experience with this facility, me and my dog did not.
Great kennel! I have used this kennel for over 5 years with two different dogs of mine as well as with my friend's dog. My first dog was a very attached Neapolitan Mastiff who grew to love the kennel and not even say goodbye to me at the door! The staff have always been great and send photos if I was worried about anything. Tango became a part of the Dogwood family and knew when I was taking him there. The duration of stays varied between a weekend up to almost three weeks while I was out of the country on a work trip. Tango never got sick even after the long trip. Occasionally he had loose stool but that comes with any change in environment with some dogs. He never required a vet visit due to his stay. He loved the socialization and play time that he just didn't get at home as a single dog. My current pup started boarding over the weekend there while she was 5 months old. She needed socializing so the daycare was a great option for her as well. The agility obstacles and play equipment are great for your energetic dogs and Willow comes home exhausted solely due to all the fun play time. She requires a lot of running so the kennel staff accommodate her and keeps her quite busy :. I have kept Willow there several times with the longest so far up to almost three weeks while I was on a trip. While she was super happy to see me come home - she didn't want to leave her buddies. I highly recommend this place for several reasons: 1. Has always been clean. I have NEVER walked in there a smelled anything but a clean establishment and I have been all throughout the kennel. Even when the kennel was booked up solid, you would never know it by a smell. 2. Effective staff and ownership. If I ever had any concern - the staff and especially the owner Jodie have always addressed my questions and comments directly and professionally. 3. My dogs love it!! They tell me they like it there by getting excited when I pull up and don't even say by when I drop them off. Their emotional testimony would honestly be enough but as a professional myself, I appreciate the first two points :