Dollar Tree

I love Dollar Tree and typically it's my go-to for a large handful of items that they do really REALLY well. I also used to LOVE this location because it was close, convenient, and relatively new. But recently, every time I've been in, the place has looked like it's been looted by survivors of a zombie apocalypse. Yesterday was definitely the final straw. I stopped by in the afternoon (2/9/18) to grab a few things for a school party. They were out of stock on at least half of what I needed (all regularly carried items) and the rest was SO disorganized and SO chaotic that the couple of things I *could* find, got put back because the line to check out stretched all the way down the toiletries aisle. The shelves were poorly stocked with many areas completely bare. There were MOUNTAINS of boxes (both empty and full and stacked taller than me) in the aisles, making navigation through the small store a big issue. And even though the store was CRAZY busy, I could only identify two employees: one cashier and one stocker, both of whom seemed to be busting their rear ends to keep up (but neither one seemed cranky about it. Good work guys! 👍). Seriously, the employees are the only reason this location received more than one star. Despite what seems like a poor management problem (or a bad corporate problem that some poor manager is getting kicked in the teeth for) the staff has always been really friendly and helpful. I get the feeling that there just aren't enough of them to keep up with product demand. As another reviewer mentioned, their hours are often inconsistent too, which definitely points to a lack of appropriate staff. I would love to come back to this location, but will definitely be skipping it for awhile. The frustration simply isn't worth it.
2 7 years ago (10-02-2018)

Not enough workers, this store always opens later than the stire hours are sometimes won't open at all on the day's they're scheduled to be opened. Store products are never unpacked and line the aisle in the way constantly and sometimes you have to open the boxes to get the items that should be on the shelves! Serveral people has put in job applications and has never been contacted. They need new management and more workers!
1 7 years ago (24-05-2018)

This location is absolutely horrible every visit. Boxes unpacked blocking aisle, displays array & unorganized, long wait for cashier and parking lot cluttered with trash EVERYWHERE. I wrongfully submitted this info for 63rd location and hope it's corrected by this post. Someone in upper mgmnt who cares about the reputation of the stores name needs to visit this location and make corrections. Unable to submit pictures I took during my visit which would validate my post. Store understaffed! !
1 7 years ago (01-04-2018)

They have the coolest stuff and my son is always welcome there. The staff is always kind and u can't beat the price of $1
5 7 years ago (03-06-2018)

Damn shame this store is a mess. Opens and closes when it wants. No staff. Boxes everywhere. They dont have change. Just close the whole dollar tree down. I mean i have to go all the way to westport to the other one anyway. Its just like the burger king on Troost.
1 7 years ago (30-04-2018)