Dollar Tree Store

This Dollar Tree actually has a variety of quality merchandise, however, the manager middle aged woman with below shoulder length brown hair was so rude it really ruined my shopping experience. Instead of coming up to me like an adult and like a manager SHOULD and telling me that they didn't allow photography in the store, she instead got on the overhead speaker angrily calling for security to watch the isle I was in I was the only one in the aisle so it was obvious she was angrily watching me take pictures of the merchandise. So I walked up to her and said "I'm taking pictures for Google Maps, some of the pictures I took of a Dollar Tree in Eugene have over 35,000 views, basically it's free advertising for you" to which she rudely snapped "we have advertising!" Anyhow, this woman shouldn't be working with customers, let alone be a manager! But here's the pictures I took before I spoke with the customer service challenged manager.

I never leave review's, but this place is a freaking joke! They have the slowest laziest employees I have ever seen in any establishment ever! Absolutely no one in the store has any sense of Hussle or friendliness. Everyone acts like a zombie and takes about 15 seconds in-between items at the checkout, if you are lucky! And half the time they just stand there staring at the screen doing nothing while you wait for them to ring you up, no communication, just blank stares. Even if there's only 2 people in line in front of you, don't expect to get through in under 10-15 min. They are rude to everyone who comes in, let alone make very rude and inappropriate announcements on the intercom. It's not just new people who are slow here, it's the same employees that have been there for a long time AND the new ones. Just don't go to this location. honestly they should just be shut down

Blue haired "manager" is the rudest person I think I've ever met In my life. And that's saying a lot. She treated me very badly. I've reported her several times. No one seems to care that she calls people names, she's racist, and hates people in wheelchairs because they require to much help.

Only one star to get the review on here. Had an issue with the card reader, merchandise was 3.75. Cashier made a big stink. Rather than move to the next customer, she insisted on holding up the line and staring at me while I tried to pull up my card info on phone, so I could pay. When I said it was a reader issue she insisted it was lack of funds and tried humiliation as her tactic. I definitely had more than 3.75 in my account.I understand that these cashiers go through a lot, but this treatment seemed a little aggressive and rude. When I said you're being rude I was told I was the rude one and was told to get out. Then she moved on to the next person, like I had asked her to do before. There is no need to treat anyone in this manner over a simple glitch. I will never return to that store again. It's a shame really because I've been going to this location for years.

The employees at this store were so kind, Thank you so much!

Racist, Awful horrible RUDE associate! older WHITE woman pink hair glasses name was Heather I come here cuz it’s close by my home and on my weekly errand run to the chase bank, stopped in did my shopping of essentials, everything is fine to check out, I stop at a closed register to get my money in my purse, stuff together so I can make the walk to the bus, I get out the door when HEATHER chases me out and asks “did you put something in your bag?” And tell her “uh yeh my money” she just says oh okay just checking and I work retail you’re not supposed to chase people out your business and accuse them of stealing, like I’m not dress like a vagrant or suspect in anyway, but it was very clear I’m Native American so and a person of color so it very clear this was racsim at its finest! we go back and forth of the validity of her asking me this question so I ask her “okay what’s your name” and being humiliated, angry I head back in to ask for the manger cuz I’m not taking that laying down, Heather proceeds to say “I can ask I can ask” I tell her it’s a form of discrimination she can’t be asking every person of color if they’re stealing to which she responds “oh your playing the race card? Lady you need to do something better with your time” i waited and had to ask a second time for the manager and Heather says “your being rude and told me to leave” which I wasn’t until I spoke to someone. FINALLY I speak to the manager Rebecca I get the spiel “oh well retrain here I’ll talk to her, then oh it’s because another employee was attack recently” Which if that’s the case WHY are they allowing other employees to run after people and put more people in danger, Heather had yelled at another person who actually was stealing while I was in there as well and I’m not stranger how many homeless come in while I’m shopping, I take a moment outside the store come back cuz at this point I don’t want my 35$ in this store I go back ask for a refund and was told they don’t give refunds, I believe after that awful scene I should have gotten my money back I no longer feel comfortable coming to this location until this Heather person is gone! Called corporate and emailed! Get rid of her!

Has some great items in the selection on the shelves but dear Lord getting them scanned and paid for can be like pulling teeth my goodness. I know staffing will be low since it's the $1 Store but getting through roughly 1 customer in 10min is ridiculous. As is the worker stocking shelves not either being trained or willing to open a second check stand

The floor plan looks like it would be a nightmare for a store layout, somehow they use the space amazingly well. The layout of products is perfectly in order without a mix in product type when going from food items to paper products and on food items. Makes it a lot easier to find things which I love.

Happy 2023 Memorial Day Everyone! It's 3:26pm and I just called Dollar Tree to find out what hours they closed. The lady who answered the phone said she couldn't hear me the first time I asked "what time do you close?* She replied what was that, so I assumed her background was loud, so I repeated myself slower and a bit louder she then said extremely slow as if I was handicapped "weeee clooossssee aaaaatt 8 o' clooocccckkk.. Seriously rude I will never shop here and pass the word.. so weird and rude. No. If you want to go to Dollar Tree's that have friendly employees AVOID DOLLAR TREE in HOLLYWOOD DISTRICT.. For real. Anyways just a heads up. Have a beautiful blessed day everyone.. Including the sour p@*s who answered the phone..

Be careful about the crayon pencils they are not colored pencils. It was a hassle returning them and the manager Becky/Murph was mean and rude !! She looked like she played professional football and is fug-ly ; maybe that's was so mad