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Reviews, get directions and contact details for Downtown Dental

Downtown Dental
Address: 85 N 500 W, Provo, UT 84601, USA
Phone: (801) 373-8791
State: Utah
City: Provo
Zip Code: 84601


opening hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed


related searches: Provo Family Dentistry, Stonehaven Dental
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Reviews
Beautiful office with a location that can't be beat. The staff was amazing to work with from the front office to the hygienist and assistants. The dentist was kind and considerate of my needs and expectations. I felt like they cared about me as a patient and a person. Will definitely be going back for years to come.
5 7 years ago (10-04-2018)
Incredibly, incredibly dishonest. I went in for a cleaning, and was told I had 14 cavities. This was mind-blowing, but I didn't think much of it. I went in two weeks later for drilling and, while I was lying on the chair, I was told two more cavities had been found! And the dentist attempted to get me to agree right there to drill them as well. At this point, I seriously doubted him and went to another dentist who confirmed... I had zero cavities. My teeth were in great shape. I've intended to file a complaint with the ADA against this firm, but I keep forgetting, so I'm at least posting this warning here. This was about two years ago.
1 7 years ago (08-02-2018)
This dentist is terrible...he is disorganized and doesn't keep track of patient records, he pulls teeth for no reason at all. My daughter was taken to his office for a check up and we had full x-rays done and made special note of genetic issues she has with her teeth. He recommended sedation to do all work at once and we agreed, the day we went to the surgery center with a specific list of what work was to be done, she came out of surgery with 3 teeth pulled. We were not told in advance of any teeth needing to be pulled. Two of the teeth he pulled were not loose and had no cavity. The reason he gave for pulling those teeth was that he wanted to be sure they all came in at the same time, because one of the teeth was loose. He didn't have a copy of her dental records with him at the surgery center, and he didn't have her x-rays with him.....he had forgotten about the genetic issues she had with her adult teeth not developing. He pulled teeth where there was no adult tooth to grow in, and when I asked him about it he said..."oh, does she have that problem?" When I had specifically talked with him about it at her first appt. and that was the entire reason for the full set of x-rays I had requested. Also, because he pulled teeth that were not even near ready to come out...she bled a great deal and we had to stay at the surgery center for hours while the nurses watched her and told me how much she was bleeding....her face and shirt were covered with blood. It was a nightmare experience. We never went back....I wish we had never been in the first place....her other teeth have moved around a great deal since then and we are still dealing with her dental issues a year later and using more trustworthy dentists.
1 7 years ago (03-04-2018)
Wasn't impressed. I spent two hours there for approx 10 minutes with the Dentist. They said they were switching to a new system, things were very disorganized. The girl at the front desk was very sweet. After my appt, I waited 30 minutes for them to print a prescription. I'll be finding a different dentist to finish the the work needed.
1 7 years ago (01-03-2018)
When I heard I needed a root canal I about cried. I've had more than my fair share of cavities and fillings, so I thought I new what I was in for in terms of pain and discomfort (in my mind, root canal = filling x 10). Imagine my surprise when the root canal was both quicker and far more painless than any filling I've ever had. I would almost call the experience pleasant. The dentist here has a fantastic blend of competency and compassion, which is really all you want in a dentist. 11/10 would recommend!
5 7 years ago (15-11-2017)
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