Reviews
I've been a patient of Dr Williams for 20 years. When I moved to KC he came highly recommended by the business community here and I have been going to him ever since. Dr Williams has always provided me with knowledgeable and excellent care I can trust. He handles his practice with the utmost integrity, passion for his profession and respect for his patients. I feel completely at ease and able to discuss all options for dental care prior to any and all procedures so that I can make informed choices. He has always treated me with kindness and I know that my dental health is his utmost priority. The entire staff especially Leah, who is my dental hygienist, is always gracious, professional and makes sure that patients feel comfortable and have a positive pain free experience. I highly recommend Dr Williams and the great staff at Plaza Dental.
5
8 years ago (08-11-2017)
UPDATE: A colleague of mine still foolishly visits this crook, and told me that they have been offering discounted dental work for customers that write a good Google review. Ha! That + Groupon = major desperation!
Steer clear of this crook. He is a liar and a thief! 1 star is the lowest option, otherwise he would get zero. Mr. Williams is a greedy scam artist who will attempt to upsell at every opportunity to snatch as much of your cash as he can.
First sign of trouble: I had a chipped tooth that I was quoted at $300.00 to repair. Once the procedure was complete, they demanded over $600.00 using the excuse that they had to do a bit of work on the neighboring tooth, so it turned out to be twice as much. This exact thing actually happened twice.
The second time, I was very clear that I needed a firm quote, and they said it would definitely only be around $300.00. Same $600.00+ charged, and same B.S. excuse. I was told that my Insurance would cover none of the cost, and that I had to pay out of pocket. This was a bold-faced lie, that I exposed several months after the fact. My insurance did cover the repair, and yet they kept my $600.00 payment as an account credit vs. returning it to me or even alerting me that that is how they chose to handle my hard-earned money.
The final straw: Mr. Williams insisted that I had 2 "potholes" that needed to be treated. He assured me that my insurance would cover this treatment, so despite feeling no pain, I agreed to the treatment. After the procedure, I felt excruciating pain. I had to take time away from work on 2 occasions to have the treatment done correctly, as Mr. Williams was unable to fix his initial work.
After this experience, I decided to not allow Mr. Williams the opportunity to torture and rob me again, so I demanded my account credit be returned to me. I was told that the last procedure had not cleared Insurance yet, and that once it did I could possibly have it back. I had to call back months later to remind them that I needed my account credit refunded to me. I was told that the "pothole" treatment was, in fact, not covered by insurance, and that I actually had to pay for that from my account credit.
I hope that you read this and decide that Mr. Williams is not the kind of person you want do to business with. He will make you regret picking him, so just don't pick him in the first place.
1
7 years ago (30-04-2018)
The staff and Dr. Williams took great care of me again. Thank You All!
Elaine White
5
7 years ago (27-04-2018)
My family and I have been patients of Dr. Williams for many years. We always feel welcomed and well taken care of by Steve and his competent staff. We admire all the latest technology used to assist with our dental care. Steve is extremely thorough. I would recommend him to everyone..
5
7 years ago (08-01-2018)
Honestly the best experience I’ve ever had at a dentist. Look no further. I’m dead serious.
5
7 years ago (11-04-2018)