Eckroth Music - Roseville

We have bought three instruments there so far. The service department is beyond amazing. They are fast, incredibly knowledgeable, and always help our student musicians get the most from their instruments. Garth and Sam are both amazing with instrument repair and fine tuning. This is why we drive 45 minutes to get to them, because we are never disappointed.
5 8 years ago (16-11-2017)

This company will continue to charge you without renewing your contract from year to year as your child moves into a new school grade, and they will not review the terms of the contract with you leading you to believe that you are purchasing the instrument when you are not. They will steal hundreds of dollars from you, and will continue to charge your account without remorse or scruples pocketing as much as they can. They have no integrity with the way they conduct business. The business office is rude and not customer oriented. Their ways of conducting business are dishonest, inconsiderate and fraudulent. Never again will I do business with Eckroth. They should be reviewed by the BBB, the attorney general, and the consumer protection agency. To the response below: You should prove what you say you stand for, which is absolutely not true. Your business office is rude. Your employees do not respond to calls. No one ever reviewed the business agreement, which was not thoroughly discussed at the time of initiating the contract, and was never renewed on a yearly basis while you pocketed customer money over several years? You say you do not steal?
1 8 years ago (30-10-2017)

Amazing experience here! The staff was so helpful and full of knowledge. Also had our instrument repaired, less expensive than other stores we had quotes from. Plus, they had it done in less than half the time the other stores had said. Highly recommend them!
5 8 years ago (28-08-2017)

We have always had great service here. The repair shop is very reasonably priced and they do good work. They have a good selection of accessories.
5 8 years ago (29-09-2017)

The stringed instrument repair guy here knows his craft and I've had him do a number of cello and violin repairs for me. The work is of the finest quality, and the repair prices are very reasonable.
5 8 years ago (18-08-2017)