Einstein Bros. Bagels

Bagels are amazing, food is fantastic, but the employees leave something to be desired. They've changed the way you order and instead of being helpful, with no one else in line I stood for 5 minutes without being acknowledged and then they act annoyed as if everyone should already know the Einstein ordering process. This is the third time I've stopped to buy bagels for my office and the third time I've thought that the staff here is rude. This morning, the one male employee was by far the rudest.
3 6 years ago (24-05-2018)

Unfortunately this location needs major help in management. My family and I love Einstein's! However, this location is a disaster from the counter experience to the staff to the food. I have given this location multiple chances, hoping someone wood fix it for us! NOPE! The staff is rude and has a consistent attitude. The coffee bar NEVER has coffee!! I have been given the wrong order multiple times, and management has no answers for anything. And if you talk to the cashiers they just get mad at you. It really is a mess. They changed the order line and have you order when you pay, fine, I get it, you have to fix the line, but don't yell at us in the line asking questions that have no idea what the new process is!!! I am not one to write about the negative, but this case is special. We need a good bagel place in the area, any suggestions?
1 7 years ago (21-03-2018)

Not a fan. Polite employee's, clean tables and bathroom, patio seating, I'm just not a fan of the food in general (franchise corporate level). Bagel is to big for meat ratio and not stacked right to prevent slippage to the side, hard to eat and more bread than I'm a fan of. Thanks to owner for email in case I wanted to say more.
3 6 years ago (05-06-2018)

Elite service tastey entrees flavors. Last weeks delicious entree was super ! Friendly service inside or outside seating
5 6 years ago (20-05-2018)

From the medium to dark roast, the coffee was majorly watered down. Though my order was given as a toasted bagel, it was NOT even slightly toasted. I also ordered a baked good, which I asked to be warmed, which was served microwaved with a texture like a wet scratch-free dish sponge. I'll never go back; so my advice is: go anywhere else! Unless of course, you're OK with horrible food and beverage.
1 7 years ago (18-02-2018)