Reviews
Was great until about 2 months ago. 5 star to 1 star. I have been going to this location for many years. The service is terrible now. I will take my business elsewhere
Elba Rodriguez was our cashier and she is a gem. She advised us on a good family deal and made sure we got the senior discount for my parents in law even though we were not aware of it. Thank you! Nice new place with nice outdoor seating.
I ordered the New loco box. I was very much unsatisfied with my order. My food was cold. The chicken was cold, the churros were cold and the mixed rice and beans not a good idea. The food quality seems to be declining.
Paid for.4 piece chicken plate two of the four pieces were extremely small.
With their $5 value menu and tasty chicken, this place is quick, convenient, and tasty! Try the nachos, it's great with their chicken, the $5 chicken bowls are definitely worth it. Also - give their Tinga Burrito a try, taste better than other similar burritos we've paid twice as much for!
GOOD FOOD LOVE THE CHIKEN!!
Love their two-piece chicken meal. The chicken avocado tacos also taste very good. Will highly recommend this place.
Always clean, delicious and great service! No one is perfect and if something is not correct-picky kids, they'll replace it! I've been going to Pollo Loco since I was 18...
Amazing service! Had an issue with how an associated treated me as a walk up guest and the manager immediately addressed it when I informed her at the drive-thru window. She put special care into making sure I had a peace of mind my food was prepared correctly. I visit this location often so I'm happy to see they care.