Reviews
Very pleased! Smooth process from initial quote through closing (a shade over 30 days). Excellent online dashboard made it easy to keep on top of any required documentation and status at every step of the way. Very friendly, incredibly responsive, reps. Due to an appraisal that dragged a bit (not their fault) and heavy volume, we missed our lock by a few days, but they made good on the rate anyway. I'd refinance with these folks without even flinching!
5
8 years ago (25-08-2017)
Sean and James are the BEST!!!!! My wife and I enjoyed working with both. They were there to answer every question. Our suggestion is that you make sure you reply to their request as soon as possible and it will make the process smooth. Again we would like to say THANKS to,Sean and James for your professionalism.
Thanks,
Graham and Jackie Coleman
5
8 years ago (27-08-2017)
I Refinanced our home using E-Lend. Interest rate was well below what others were offering. Duane, my loan rep. was, friendly, personal, professional. When things got rolling Dawn, the processor made sure underwriters had all the necessary documentation. She really new her game, was organized and extremely helpful all throughout the process. The loan closed ahead of schedule with no problems. I was on vacation, and thought the closing would be delayed, but they sent a notary with the loan and escrow docs to my resort for the signing. What convenience! Overall experience is a 10!!! Couldn't give a higher recommendation.
5
8 years ago (07-07-2017)
Team was very responsive throughout the process. Rate couldn't be beat. Website is very user friendly, and simplifies the process significantly.
With that said, the borrower also needs to take the initiative to be responsive & push them along sometimes. It took a couple weeks to get the appraisal scheduled & were I not the "squeaky wheel," I'm not sure how much longer it would have taken. I also had to stay on top of the numbers in the end to make sure everything was correct (it wasn't initially).
If you can get involved in the process and stay on top of things from your end, and hold their feet to the fire throughout the process, I have no problems recommending this company to anyone. They did a great job!
5
8 years ago (21-06-2017)
We are so grateful that we worked with eLEND for our mortgage. Not only were we given a great rate, but the team that assisted us throughout the whole process was awesome! Chris, Erika and Jessica made everyhing easy and worry free. Their communication was phenomenal. We will be recommending eLEND to all our friends!
5
8 years ago (10-08-2017)