F-11 Photo & The Print Refinery™

Really aesthetically pleasing store. Staff is very knowledgeable about cameras, and has an excellent printing service. Don't let this review deter you from shopping here, cause it is a great shop, but you can really tell it's mostly catering to the Mac users (college students, older clientele). It feels like a 25-75 shot between a camera store and an Apple store. I wish their was more of a selection for cameras, and less of the giant wall of Apple accessories (although if you need them, they have more than anybody). Printing service is excellent, HOWEVER only if you are buying/sending in the film you bought from them. In house film is returned very quickly, but anything sent out takes a really long time. Also a lot more expensive, but that's a given when you still use film.
4 7 years ago (02-06-2018)

I have had multiple great experiences with F-11. The staff is not only very friendly, but also knowledgeable in many different facets of photography and technology in general. When I went in seeking assistance for my laptop, the young lady who helped me was Apple Certified and made me feel very confident that my technology issues were going to be fixed. I definitely recommend this place to anyone who needs to get photos developed, or supplies for their gear.
5 8 years ago (28-08-2017)

I thought F/11 would have better service than the Mac Store in the mall. Sadly these two stores, have employees that should be kept in the back of the store working with machines and not people. Horrible costumer service. It is amazing what one bad apple can do.As a local business owner, I like giving business to local stores. After my experiece with both stores, I feel online is the only way for me to get my Mac products.
1 8 years ago (28-08-2017)

Went in for film and found out it was $20 per roll of color 35mm 36 exposure. First, I was told that it was expensive because it is hard to make and that is what Fuji charges. Second, a quick web check and the film is found to be selling for $10 at B&H. If Fuji charged enough that the film would be $20 a roll, B&H would be selling it for that. For $20 a roll, processing should be included. What I saw was a very nice store, but selling a product I know I can get got 1/2 of the asking price at another photographic supply store at home, which is not that much bigger than F11. Would rather be told the truth about their mark-up than been given a song and dance that does not ring true. Been shooting film for too long for that story.
2 8 years ago (16-08-2017)

The service I receive from F-11 is top notch and they have consistently gone above and beyond to help my business grow. Whenever I need brochures or marketing materials, they consistently exceed my expectations. I also love the classes they offer! Thanks, F-11, for always taking care of me.
5 8 years ago (26-03-2017)