Falls Road Running Store

I just had a delightful experience here. The lady who helped me was knowledgeable about which brands would be helpful for my type of foot and after assessing my stride. She brought me out a few different sizes and brands to try and it helped make my normally indecisive brain a fairly easy process. I will definitely come back when I’ve put to many miles on this new pair!

After 3 days without notice after I personally had to call and investigate my order. Apparently my order was cancelled for no reason, after a few minutes of complete confusion on the store part the store representative told me he was busy and the store was full of customer and proceeded to hang up on me. There is more to the story but not in this review. Great customer service, I hope the owner will reach out to discuss the issue. Needless to say my rating is 1 Star.

This place is a hidden gem for runners. The staff is very knowledgeable about fitting the sneaker to your walking and running posture and stride. The range of running shoes is impressive, not to mention everything else available -- it's a runners dream store.

Such a nice place! I had ordered shoes online I know- bad! and then when they did not fit, I tried to buy them again but they were sold out. So that is how I ended up at Falls Road Running Store and I am so happy that I did! The man that helped me and my husband was SO friendly, helpful and it was a great overall experience. I think especially after the pandemic, it feels good to connect with someone in person and have a nice experience! Love the Hokas! Great selection of shoes, sunglasses and running clothes.

Great customer service

Great experience here, staff were knowledgeable, patient, and helpful as we searched for the perfect pair of running shoes. I ended up with a pair of new balance, but many options were presented to me as we discussed the pros and cons of each shoe. It is not worth it to shop anywhere BUT here, PLEASE THINK OF YOUR FEET.

They actually listen to you! They share their options in a respectfully way, really enjoyable experience.

Was greeted and very professionally attended to throughout my visit. Ended up getting very good advice on sprinting track spikes, and was able to try from a wide selection to find the perfect fit. The store workers were able to provide close care while managing multiple customers, so I didn't have much waiting time. Overall, very pleased with service, selection, and pricing.

I've going here since I started to run 20 years ago, and have bought the majority of my running shoes here in the ~30,000 miles logged since then. The staff has always been knowledgeable, helpful, patient, and friendly! They're always putting on fun events and have several great races too. A real runner's running store.

What a pleasant experience. My running days are over, but they had a huge selection of shoes for running and walking for me to choose from. The girl with the broken knee that helped me was great!