FedEx Office Print & Ship Center

A reliable print shop I can count on. Mark and team have always been extremely helpful. He goes out of his way to make sure the job is done correctly and on time.
5 8 years ago (11-05-2017)

Friendly, helpful staff. Was able to get things handled quickly and efficiently.
5 8 years ago (31-08-2017)

This is the second time I leave here upset because of treatment from an employee Mark. Seems to be a manager. I don't like to write bad reviews but wow is this guy rude. I explained that I was getting scammed on ebay and that I dropped my package off late last night about 830pm and I already contacted FedEx and they stated they do a pick up there at 2pm and 7pm so my package was still there. I had a tracking number that was wrong (my fault) but do not belittle me for it, just find it right? Yeah well Mark thought it was a good idea to have me come around so I can see his screen. "See it doesn't exist". Then he goes looks through a small pile of boxes and said nope, nothing sorry with a blank stare as if we had nothing else to to talk about. So I tell him it has to be there the FedEx 1800 number said they only come 2pm 7pm. Then he says well maybe they came later. Frustrated I asked can't you look it up by my name. Then he goes back to the small pile he just looked at and finds it right away. Finally he brings it to another station to scan it to show I am picking it up I'm assuming. He has the audacity to look at me and say "So what's the deal? Why are you picking it up". Wow just wow. I Just said because of the scammer I just told you about. Thank you have a nice day .
1 9 years ago (07-10-2016)

Sign was great. Very easy to deal with
5 8 years ago (04-06-2017)

Outside banner absolutely destroyed due to poor quality and design. I asked for a double sided banner to be printed. I hung it between two posts with twine and zip ties. After two weeks, the grommets ripped right off the banner. I brought the banner in to show the damage and the manager told me that he couldn't replace it. He could just give me half off of a new one. He said, "you should have asked for wind holes." Call me crazy. But, if this is a professional print shop... they should have thought of that while they were selling it to me in the first place. This points to a lack of experience and not a good option when it comes to signs and event items. I'm sure they can do simple print jobs. But, don't throw away your money on anything else. People-Service-Profit... that is what the FedEx motto should be... This print shop has a People-Screwing-People mentality.
1 9 years ago (13-04-2016)