FedEx Office Print & Ship Center

Today I stopped in to print a few 11x17 PDFs and mount on foam core. Alyssa was incredibly efficient and helpful. She was able to get my project done in under 15 minutes and while finishing two other existing projects first. The printing and mounting quality look great! I was extremely impressed with my experience today. FedEx; please staff more people like Alyssa!
5 8 years ago (18-05-2018)

I promised myself a year ago I would never come back to this store. Well I came back. My fiancee wanted to get some prints done for our wedding coming up soon so we just said screw it and went to this FedEx. It was the worst experience I've had in a LONG time. Let me start by saying that we had 12 SHEETS that needed to be printed, yes, only 12. We walked in at 7 pm and our sheets weren't done until 10pm, that's 3 hours for 12 sheets. The woman that eventually helped us wasn't very helpful at all. I asked a few questions about the weight of the different papers and she threw a book on the counter with some samples, and when I asked here questions about those she didn't know so basically I taught myself everything I needed to know. She then would come over by us in about 10 minute increments. At this point she was told by another older employee to help a customer and she literally told him "NO" and told him that he can't just tell her when to help somebody. They then got into an argument in front of all of us and he walked away. Then he came back and told that same customer that "he had somewhere to be and that when he says to be there at 7 he means 7." I was just completely taken back. YOU DON"T TALK TO CUSTOMERS THAT WAY. So I could see this whole printing thing was going to take forever so my fiancee wrote a note for the employee saying exactly what was needed for each print and we gave it to a guy working there who said he would relay the message. We went next door to Panera and had dinner for 40 minutes, came back and NOTHING had been printed. I was over the top pissed, so my fiancee handled the rest. Long story short after both of us had super long days at work a printing job that should've taken 10 minutes at most took 3 hours. We left right at closing (10pm) I will never on my life go back to this store, it sucks.
1 8 years ago (18-04-2018)

The wait time was long, but it was because it was crunch time for express deliveries which was explained to me by Roger (I called back to get his name) as soon as I walked in. During my 20 minute wait, I watched the 2 staff members multi-task like wizards (the woman was great too, and she is the one who usually helps me, but I forget her name). Roger greeted everyone that came in during my wait, mentioned the longer than usual wait time and was able to switch between packaging, communicating with his co-worker and the express pick-up man, greeting customers, taking care of customers, etc. It was brilliant. He was able to keep cool while juggling all that he had going on. And he never lost his sense of humor. I go in to this location about once a month to ship and use their wonderful paper cutter. You've made a raving fan out of me. Thank you!
5 9 years ago (21-09-2017)

OK so you have a stack of papers... let’s say 10 and you had to fill them out and sign them etc. Now somebody asks you to email them. You think that this FedEx print center would be able to help you with such a task... but No! the only way that they can scan your 10 page document is with a single flatbed scanner you must manually load each sheet one at a time into the computer then compile it and send it. So don’t come here thinking that any of their fancy $10,000 copy machines are capable of scanning a stack of papers and emailing it because it won’t happen! Don’t waste your time here you can do everything at home or download the damn app called Tiny Scan!
1 9 years ago (05-11-2017)

Always fast and easy. When did Fed ex start requiring photo i.d.to ship without an account?
5 8 years ago (16-05-2018)