Ferra's Automotive Service

I recently read some of the reviews for Ferra's Automotive and completely disagree with the negative reviews they have received. They are a honest, reputable and fair Towing & Repair facility that has been in the same location as far back as I can remember . Like Frank said in his response, nobody wakes up thinking, oh, today would be a good day to have my car towed. In short Good people, Quality Service. This review written by Dewey from Dewey's Auto body
5 7 years ago (08-05-2018)

Very helpful, quick and fast. The individual who helped me was polite, considerate, and easy to work with. (I unfortunately did not get his name). I will agree that the front office woman does seem rather prickly. As someone who worked in almost exclusively customer service I was almost shocked at what she said over the phone (to other customers. Our interactions were brief and completely fine). However, as someone who has worked in almost exclusively customer service I cannot help but be impressed that she stands up for herself! Enjoyable experience over all. Turned a day that I expected to be well ever $200 to one just over $60. Thank you for your prompt service, especially just two days after Christmas.
4 7 years ago (27-12-2017)

Very pleased with the service I received when my car broke down and I called for a tow. Bill was knowledgeable, professional and very kind.
5 7 years ago (12-05-2018)

I am a mover and utilize heavy commercial trucks in my business. At 10pm, my crew got stuck on a snow packed driveway and I took a stab in the dark and called Ferra's for a tow. I didn't know what to expect because the last time I needed towing service, the company took advantage of us. Ferra's dispatcher was very professional and fully transparent with the pricing and potential costs. The tow crew arrived within 15 minutes, had my crew on their way in no time and the price was what I expected. I will use this company from now on and recommend it to everyone I know.
5 7 years ago (11-01-2018)

Thank you, Chad from Ferra’s Auto Service, for coming to my rescue tonight!! If anyone ever needs emergency road service, this is the company to call. Chad arrived within 20 minutes or so, and a few minutes later I was on my way. AAA more than paid for itself—I couldn’t even lift the tire, yet alone change it. I am forever grateful for his kindness.
5 7 years ago (17-11-2017)