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Reviews, get directions and contact details for Fifth Third Bank

"Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under car..."
Address: 225 S Sharon Amity Rd , Charlotte 28211, NC, US
Phone: (704) 554-2580
State: NC
City: Charlotte
Zip Code: 28211



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Reviews
Revising a previously left negative review remains below. I went into the branch on a weekday and Courtney was very friendly, courteous, and helpful. Prior review: Their website states that their lobby and drive-through are are open on Saturdays between 9am and 1pm. Drove out there and they were closed. Sign on the door states that effective January 8, 2022, they will be closed on Saturdays. So, they've been closed for over a month on Saturdays, yet are still advertising that they are open for business via their website.
I have been banking with 53rd for years now. I no longer live on the east coast so I had trouble with getting transfers from different accounts. The Manager PJ took the time to listen to my concerns and help me through the process and even assigned me a personal banker. I highly recommend this location for any issues and concerns you may face with using the tech support number. They are friendly and reliable.
Money is serious business!! Having access to your money is even more important. Unfortunately, this branch has a branch worker named, Tevin, who gives inaccurate information & is 100% apathetic to customers. I’m switching bank locations- extremely disappointed in the lack of respect, communication, & professionalism here.
I wish there was a way to give a rating less than one. because of this branch I am closing my account. This Branch Made Me Hate 53rd. Not worth my time or energy!! Smh
I had to deal with a very rude and unprofessional bank teller. What type of customer service is expected out of your employees, that lady has no place working on that establishment if that’s the type of attitude that she is going to have towards customers.
Not a good bank no customer service no one can resolve your situation either in bank or on the phone
Very very very slow. Not a good experience. Tried to give it a half of star but couldn’t. Worst experience I ever had.
Very friendly and supportive staff. Expecting best from the 5/3 service.
Unorganized and unprofessional. Avoid Saturday appointments.
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