Firestone Complete Auto Care

Went there for an oil change and a couple new tires, the service advisor, Ryan was really nice and very knowledgeable about the brand of the car that I have, and the technician Eddie was very helpful and did a great job working on my car. I'll definitely go back whenever my vehicle needs to be looked at/serviced again. I was in and out in almost 2 hours.Services: Oil change

The work itself was great! but do not come here if you have any service agreement. I apologized profusely to the technician for him having to call my coverage providers but he still was really exasperated at my request. no matter how much I attempted to apologize and not be intrusive, he apologized for me to other guests and let my servicer know that i had run over a nail even though he hadn’t seen my tire and I had not told him I had done that, as I didn’t even know what had happened. I still ended up paying out of pocket because he told them that the damage done was not reparable due to my own driving. Being the only driving I did on the flat was to drive off of the interstate into a close by parking lot, it just seems unnecessary. Besides him I had a great repair experience w reliable repairs I would vouch for

I've been bringing my car here for over a year. Always have excellent service. And when I had a problem with a repair. Mike, the manager, took care of it without a fight. Great place to bring your car to! Thanks again Mike!!

They were about to close & I had a flat after work. I was worried, but they stepped up & helped me anyways. Tire on in no time. Thanks so much!!

Absolute worst place to take your car. Bad mechanics with even worse attitude. Very expensive, about 30% to 50% higher than and other shop in town. They lie like a rug. If I could rate them minus one star, I would. I wouldn't even refer Satan to go to Firestone.

Mr.Mike always takes good care of my needs with so much compassion

Fair price on tires, however, could not be bothered to tell me the truth about needing an alignment because they didn’t want to deal with it so I bought 4 new tires with protection plan and they let me drive away needing an alignment. I took my car to get my oil changed right after and they pointed out how bad my alignment was off. I called Firestone and they said that they had told me I needed an alignment, however, that was just to cover on their end. It was no where on my paperwork. And they admitted the man who did my tires doesn’t do alignments and fixed it for free. It was upsetting because sometimes I have to travel very far for work. I was fortunate that I hadn’t been called out of town, but still... if you spend $1000 on new tires you want your car alignment to be correct. If it wasn’t for the mechanic I would have never known.

We were driving to Houston and blew our tire in the evening, and they were able to take us last minute to replace our tire after trying 5 other places. Customer service was also great, they were quick and very friendly!

I strolled in at 6:20 pm in a panic, needing my tire replaced TONIGHT and Michael truly a saint was able to accommodate me and get the tire replaced immediately. I'm so thankful for his and his technician's prompt service and kindness in my moment of panic. If you're debating between this location and the others, choose this one.

They checked my a/c. Called me and told me it would be 2100.00 to replace the compressor, condenser and recharge the system works great. The next day I noticed my sunglasses and my Handycap sigh was gone Just wanted everyone to know there is a theif at Shreveport barksdale store