Firestone Complete Auto Care

Always do a good job. Appointments are recommended! Very busy, but they try to accommodate walk-ins. Friendly staff and techs.
5 8 years ago (28-05-2018)

I found this place to be very disappointing. Had to put my vehicle in tell me I need $1,200 worth of repairs. They cutting me a great deal on labor and most of the charges parts. I decided to take my vehicle elsewhere parts were 439 labor was 160. I find Firestone try to make an extra $700 profit on a 3-hour job. I'll never return to this place again back to Hayworth Tires we go
2 8 years ago (24-05-2018)

My husband purchased tires here about 2 years ago and they offered free tire rotation for the life of the tires! Every 5k miles we have them rotated. It typically goes okay however each visit became worse. This final visit we were there for an hour before anything was relayed to us and I had to ask! And I asked because watching our car in the garage the gentleman working on it was very unprofessional. While waiting on our car he casually walked and got coffee, took a phone call, and smoked a couple of cigarettes. 15 minutes after this we were told they had to order a new stud from Advance and we were probably going to be here like 30 more minutes! Why was this not done in a timely manor? Very disappointed in this service.
1 9 years ago (24-03-2018)

The very best trained professionals are right here! Friendly, courteous and helpful. Thank you!
5 8 years ago (26-05-2018)

There is no need to go anywhere else for your tires or auto care other than Firestone on Center Street in Kingsport. They are very professional and take great care of you. Also treat you as a person not just a dollar walking in and out. So to put it short take your vehicle to them.
5 9 years ago (28-03-2018)