Fitness 4 Less Bentonville

This gym is the worst for customer experience! The initial appeal was the child care and after signing a contract we realized it was beyond subpar! If you have children, run far away from this place! Rhonda, who runs the child care, isn't great with kids and talks HORRIBLY about the parents behind their back! She even does so with her staff (who's turnover is out of this world)! The owner, Dwayne, insists on keeping her despite having many potential hires - who leave as soon as Rhonda starts working to damage their reputation - that exceed her experience and expertise. I'm skeptical of the reasons he keeps her, but it's terrible for business! Do not, I repeat, do NOT sign a contract with this place if you have children!
1 6 years ago (03-06-2018)

Awful place. Broken equipment. Group instructors are great but management is bottom of the barrel. Flat out lied. Contract does NOT state it can't be cancelled but staff refusing to let me cancel. I will be reporting to better business bureau and I request others with similar experiences do the same! If I could give 0 stars I would.
1 7 years ago (16-04-2018)

DO NOT recommend this gym at all!!!!!! When I went in to activate the free week, was pressured into joining. Tremendous pressure they would not take no for an answer, did not allow me the free week !!! When I tried to cancel my membership when my husband was told we would relocate for work, they would not let me cancel the membership. Even after I complied with the policy/ rules in the membership agreement And my friend who recommended this gym must have done so for the money off her membership rate. Then after I told her what happened, tells me yeah, I've heard that about them, but didn't warn me Here's your warning. Would rate zero if possible.
1 7 years ago (31-03-2018)

Poor management don't expect anything to ever get fixed at this gym. People at the front counter are cool but the better the employee the faster they will be turned over. Ever bar in that gym is bent and NEEDS to be replaced. The contacts they give people are trash and the upper management is extremely rude to even long time costumers. Pay the extra money and find a different gym. If you don't care about free weights go to planet fitness. This gym is a garbage fire. Update. The gym owner does not allow rap, hiphop, or "jazz". Let that sink in.
1 7 years ago (23-02-2018)

I have only been to a few gyms but i love this one. Its very clean, cheap, and has great equpitment. They also have child care
5 7 years ago (15-04-2018)