Fort Smith Athletic Club

I was a member of the athletic club for over 4 years. On Friday, my membership was canceled without notice. This gym is not what you may think. Many of the staff are friendly, but the management is non-existent and does not consider you a priority. My membership was revoked because I felt the need to report an incident in which another gym member went off on me while working out. The management did not care at all. They told me to never call about minor issues such as that. It wasn't minor to me. I am a woman and will not tolerate being yelled out by an adult male while working out. However, this gym will tolerate it. I have tried to reach the owner but no luck. It would be great to be able to talk directly with him. I urge anyone who is considering the fort smith athletic club to look elsewhere for their fitness needs. While it may be pleasing to the eye by its looks, what is lies underneath is a management team not suited to handle the customer service side of a gym. If there were ever a red flag about becoming a member of this gym, this is it.
1 10 years ago (08-08-2016)

This is the nicest & cleanest work out facility in the River Valley! I have been a member for over 9 years now, and it's never crowded, nor have I ever had to wait for a workout machine. The newly remodeled club has very nice weight equipment, locker rooms, indoor and outdoor tennis courts, plus a tennis prop shop & friendly staff to greet you at every visit. I love to bring my kids to the daycare while I take a morning yoga class, or enjoy the outdoor pool in the summer. I would recommend consulting with one of the personal trainers if you need a little boost or motivation. They are very well educated and will provide detailed and personalized sessions to fit your need and get you the proven results you are looking for! No doubt, the Fort Smith Athletic Club is the #1 fitness facility in FTSM.
5 13 years ago (03-11-2013)

Member since 2013. Best gym I have ever been a member of! Maria is awesome!
5 11 years ago (15-06-2015)

I only went to utilize their fitness facility, so I can't speak to the other aspects. I went on a Saturday around 1pm, and there were only 4 other people working out. This could be good, or bad, depending on your preference for a "lively" atmostphere. The 4 main TVs had terrible viewing angles, rendering anything but a straight-on view too dark to see. The equipment was very nice and new. Rubberized weights, clean, organized. In comparison to Mercy Fitness Center, I'd say it has a much smaller member base, nicer equipment (but less equipment), and is more focused on their tennis and raquetball aspects than their fitness facility.
4 15 years ago (28-07-2012)