Freddies Steak House

We were told by the waitress we received horrible service because of the big table that was before us. However the manager blamed the waitress saying she was inexperienced. I might have believed that if I had not watched all the other tables that were seated after us get their food 20 minutes before ours and a couple of them were served by our waitress. When the food did start coming out it was 2 plates every 10-15 minutes, now why did we have to wait over an hour for that? I let the waitress know that my steak was more rare then I had ordered and she said we could have sent it back. I said no I did not want to wait any longer as I had already sat and watched every other person at the table eat. The manager came over and apologized and said she would comp the drinks for the table. 5 of the 9 people had ice water......The food was not worth the price and wait. My first time here was very very disappointing!!!
1 7 years ago (10-05-2018)

My son and I had dinner here tonight, on Wednesday, 2/07/18. The restaurant was not very busy and we were the only customers in the front seating section. I ordered an unsweetened ice tea, my son had soda. We ordered fried alligator bites and garlic knots for appetizers. My son ordered the $39.99 porterhouse steak with fries and I ordered a $42.99 bone-in rib eye with a baked potato; both steaks were ordered medium-rare. The iced tea was nice and fresh and showed no signs of being left in a dispenser all day. The appetizers were great and the salad bar was better than many I have tried of similar size. The home-made hummus was amazing. Our waitress went above and beyond serving us and she deserved the big tip I gave her. Now, the reason I gave 3-stars in spite of everything else that exceeded expectations, was because of how the manager handled the situation when I sent my over-cooked, tough rib eye back to the kitchen. I bent the FORK trying to cut into it near the bone where it should have been the most tender spot. The waitress took it back to the kitchen and a few minutes later the manager brought it back and tried to convince me there was nothing wrong with it. She tried telling me it was med.-rare near the bone, and I told her no, it was medium-well at the bone and pointed out my son's steak as being perfectly medium-rare. Then the manager told me "Well, he isn't going to make another one..." and I told her "Fine, take it off the bill. I can't eat it. I'll go to Subway or something,." The manager left the table and that was the end of it. My son shared bites of his porterhouse with me, and his steak was excellent. Even the strip side was tender. Our waitress apologized for the steak incident and I told her it wasn't her fault it happened and told her everything else was great. I just could not spend $43 on a steak that was poorly cooked and so tough it bent the fork.
3 7 years ago (07-02-2018)

Good food, decent prices. Not great food. View of the lake.
4 7 years ago (19-05-2018)

Overpriced tuff 16oz bone in riveted. Good service, but tuff and veggies tasted with other food taste
2 7 years ago (22-05-2018)

Been here.often . wait staff - wonderful. Food - consistently great. You don't want to miss out...
5 8 years ago (24-01-2018)