GameStop Prestige

The store is clean and organized, the staff is friendly and VERY helpful. Went to trade in nine thousand (total exaggeration) games today so my son could get a new system. Michael the sales associate who helped us couldn't have been better! Very knowledgeable and gave us the best customer service I've seen in years. Offered promotions, deals, etc. but never pushed them on us. Made sure we had everything we needed at the end of our visit and even called us after we got home to let us know he missed one game that had a trade-in value we were owed. Let us know he would put it aside and all we had to do was come in and get the credit we are owed. Having a 13 year old son I've been to MANY GameStop locations, but this one stands out from the rest! AND it gets better... While there a family came in to buy a gift card. Michael did not turn his attention from the task at hand, but I thought these poor people will have to wait for us before they can purchase a gift card! So we let Michael know it would be fine with us to process the gift card purchase and then come back to our mountain of trade-ins. Not only was Michael appreciative, but the customer made the kindest gesture of thanks! He purchased a $5 gift card for my son and asked Michael not to tell us until they had left the store!!!
5 8 years ago (01-06-2018)

Simply the best. I come here even though it’s a little out of the way for the great service and clean store. Christophe and Michael are excellent and will assist you with the utmost professionalism and courtesy.
5 8 years ago (20-04-2018)

Friendly and Courteous Service. I really love the fact that they are so patient with you as they help you through transactions and they are willing to go the extra mile to ensure customer happiness.
5 9 years ago (18-02-2018)

Called store to check hours - phone answered by a most pleasant sales person. Immediately went to the store and was greeted and offered assistance. As a "senior", I was not aware that certain Nintendo 3DS games are not compatible on the older units. Sales person patiently took the time to explain it. Overall excellent shopping experience.
5 9 years ago (10-12-2017)

avoid at all cost very rude and disrespectful
1 8 years ago (26-04-2018)