GEICO Insurance Agent

In the past. Like give it a 5. Until I recently got my Jeep stolen. I'm dealing with this Joker named William. He is the worst. These guys are supposed to help me and I'm paying premium for full coverage on several cars I've had these guys for several years period around 8 years or longer. Now they treat me like s***. They don't care. Talk down to me. No help. Expect me to go down theand . And pay the tow yard. And then sometime later they'll pay me back. I don't think so. They need to handle it. The car was recovered and is in a tow yard. The tow yard was helpful, actually Sacramento Police Department was helpful. But my insurance company is give me the run-around expecting me to pay stuff up front before they do anything .a joke. I'm the victim here and I'm being treated as a criminal. Forget these guys or clowns, I'm getting a different company waste of money
2 7 years ago (18-04-2018)

THEY REALY ARE NICE PEOPLE & THE ALSO WELCOME YOU IN AS YOU WALK IN. THEY REALY TAKE THE TIME TO EXPLAIN EVERYTHING & GO OVER EVERYTHING & ANSWER ALL OF YOUR QUESTIONS
5 7 years ago (24-05-2018)

Such a cheap insurance company! First, In case of an accident, whether by your fault or not, they make you sign the papers by force in order to pay you for your car repairment or recovery. What happened in my case, I was not at fault when the accident happened, but, they forced me to sign the paperwork indicating I was at fault. I had no other option because Geico was my only auto insurance company. They said, if I don’t sign the paper works, they will not pay for the damage. Therefore, I signed the paperwork and received an amount for the damage but later on they tripled my monthly payment which was unacceptable at all. Now, because of their last high quote from them and because they recorded me as I was at fault, no any other company is giving me a discounted coverage price. I was a victim in Geico! I urge you guys not to select this cheap company! They promise you a lot in the beginning but they provide you nothing! I had a full coverage insurance with them which means everything is covered. However, they did not provide me anything. They didnt even provide me the rental car during the time my car was under inspection. Please guys, don’t be the next victim and don’t trust this company. Because, such cheap companies are sucking the blood of poor people and in return, when people are in serious need, they provide nothing but a headache.
1 7 years ago (01-05-2018)

Man ,GEICO u all have some GREAT reps I swear. I don't know where u all recruit from but please continue... I have had the best service with this company, and trust me I am a pain in the you know what mostly all the time. However these guys are on it, I kept my cool cause they never once made me loose it. I want great service,knowledge sales reps and that personal touch. I got it all thank u GEICO for good old fashioned hospitality.... Dam this is rare
5 7 years ago (12-11-2017)

Im very disappointed of geico not only when I have full coverage and my car not even getting cover all agents are being really bad on there customer service the adjustor the is dealing with my case he's customer service is really bad the guy didn't call me during for a hole month to give information about my case at all and every time we tolk he will give wrong information .I will advise to everyone in all social media about this incident that geico will give false hope that all it is false propaganda on there commercials they won't cover you at all
1 7 years ago (16-04-2018)