Glenn A Kiser Hospice House

I can't say enough good things about this place. It's incredibly clean, updated, quiet, has no visitation time limits, and you're able to bring your own food and drink for the patient. The staff is also incredibly friendly and helpful.

I would describe Rowan County Hospice and Palliative care as hell on earth. I would give zero stars if I could. My mother was one of the controlling and abusive persons I know. A nurse walked into my mother's room at Rowan Regional hospital and simply ask mom to pick which service she wanted for end of life care. She picked Rowan County Hospice and Palliative care. Without asking anything from me they began making arrangements to deliver mom to in-home hospice care. Hospice told me I was responsible for mom. They deliver mom to her house with no regard with what a strain it would put on me. Her daughter my sister was non-verbal and quadriplegic with other health issues. The social worker from hospice care informed me that if I so much as walked the 60 ft. to the mailbox she would have me charged with neglect! She said, you have neighbors and members of your church who can bring you the mail! One night my sister pulled her feeding tube out. Now I have to decide who do I neglect my mother or my sister. What a legal bind hospice put me into! I have another friend who went through something similar her son came from Hawaii to be with his mother. He was self employed. She was discharged from the hospital and in home hospice care was all setup. Her son left later that same day for Hawaii. He has several connecting flights to take before actually getting back home. The next morning his mother couldn't get out of bed! Hospice couldn't come out because no one was scheduled to come out. So, she got on FB and begged friends to come and help her. Her son had not yet made it back to Hawaii so, he made arrangements to come back to NC. Thank God for her friends! You would think even if the person chooses in home hospice care, hospice would do their due diligence to find out if that's in best interest of the patient. If family has to provide care, hospice needs to have a private meeting with family to find out if they can even do hospice care, after all, some people have to work to make a living and can not provide 24/7 care for their family! I also had a mother who would fire anyone I tried to get to cover for me and give me a break. Even on the day mom died hospice was a jerk. Mom had been breathing quick and shallow breaths. Then she just stopped. I called the after hours hospice number and told them I think she's dead. Their response was, well when you know for sure let us know and call us back. Things had been stressful enough and having me with my disabled sister with a possibly dead mother, it would have been nice just to get a little comfort from someone. Well, I confirmed mom's death with another phone call. This time I was ask if I wanted everyone to come out. I'm thinking to myself, no, I just wanted here voices on the other end of the phone. Yes, I want everyone to come out! Then they told me it would take about an hour. The funeral home told me to call them ASAP because different people do different things after death. The funeral home said, things could get "strange and weird" after death. To add insult to injury they hospice care called my house for weeks inviting me to counseling. I'm thinking to myself you people are the reason I need counseling in the first place. I finally told them if they didn't stop calling I would report them for making harassing phone calls.

In July 2014, the staff at Glenn A Kiser Hospice were caring, passionate, and supportive while caring for my husband. Dr. Andrews was there is answer questions, help all of us understand and the care they were providing for my husband. The nurses, were always there when anything was needed. The Chaplain, cared, supported and was there for the entire family as we went through this journey. They will all have a special place in our hearts. Thank you for being there for us.

I can't praise the nurses who work here enough. My sister in law was admitted into hospice last week and the staff here have been so good to all of us during this very difficult time. She was treated with dignity and respect the entire time and we are so very grateful. Thank you all for treating us so well. Much love to you. God bless.

Great comfortable clean location