Go-Pro Movers

I posted this from another google account but wanted to make sure it was noted : I called these people yesterday to arrange a move out date, of Saturday. They seemed nice enough on the phone, he was very straight forward and polite. I was told to text my address and and move out time as confirmation of my booking. To which I did. Come moving day, my allocated time slot was in the afternoon. I waited until it was 30 mins past my slot. Still no arrival or communication of there lateness. When I called to Check what was happening the man on the phone said he’d check with his colleague and get back to me. 30mins later there was no response. When I tried to call them back to find out what has happening they did not answer the phone and have subsequently hung up every call there after. As a last stitch I text them one final time asking if they could let me know what time they are coming as, it was the late afternoon at this point an I would struggle to find someone at such late notice. I still did not get a response and am now left in the lurch on my move out day. I would not recommend this company, the service was terrible and they are highly unprofessional and lack communication. There’s Absolutely no respect for their customers. Honestly I’d hope this review makes them rethink there customer service but I doubt it. To think they charge £80 an hour for them to ignore customers after they confirmed the job disgusting. Hopefully it will make anyone else planning to use this company to think twice.

Professional set up. Times confirmed by text. Wasn't a problem to make changes to the booking. I was sent a text the night before to confirm the job. 2 very strong and helpful guys turned up bright and early - nothing seemed to be a problem for them. The only reason I knocked off a star was due to the chip my cooker received during the move. Having said that - would I use them again? Absolutely!! I sure hope I don't have to anytime soon as moving is just SO stressful!!!!

great service - on time, helped with some really awkward & heavy stuff & Nice to work with! thanks!

Friendly, polite and reliable. Contacted David with less than a weeks notice for a Sunday flat move many firms don't work Sundays. Booked 2 men and a Luton Van for 4 hrs. Price was reasonable and they did a great job!