Great Lakes Marine

Bob has gone above and beyond in taking care of his customers. I was having some problems with an older 2 stroke motor, and spent a lot of money on trying to get it up to where I wanted it to be. He was very patient and kind as I continued to have struggles with it. When the time came to upgrade, I purchased a Yamaha 4 stroke, which has worked beautifully. He even threw in a warranty, and gave me a great deal on my old one. Now I’m back on the water and fussing less, enjoying the time on the water more. Cheers!!
5 7 years ago (12-05-2018)

Great Lakes Marine customer service is incredible! Bought a 22' Cobalt from them 3 years ago and have had exceptional service ever since. Kellen and service team are knowledgeable, friendly and most importantly honest and up front with you. We live an hour and a half North of their shop and bring in our boat twice a year for maintenance and winterization. GLM does a great job of shrink wrapping for winter storage and full service de-winterization. This last winter we stored our boat outside on farm land and had a few crazy winter dust storms. Took boat in to GLM as usual for de-winterizati2on. The dust from storms during storage had inundated most of the bow (no shrinkwrap could have prevented). Took boat in for annual de-winterization. GLM let me know the situation and and went above and beyond to take care of the excessive dirt. This is only one story GLM customer service. I wish they were closer to us, but completely worth the 1.5 hour drive! Chris Davison
5 7 years ago (29-05-2018)

Great Lakes has provided the best marine service I've experienced in my years as a boat owner. They have gone the extra mile in servicing my Sea Ray and it is greatly appreciated.
5 7 years ago (05-04-2018)

Bob and Kellen thanks for your business your friendship and most of all the service you have given me and my family with our 10th Cobalt in13 years. Cobalt boats are very lucky to have you two representing there line love you guys like family the James gang.
5 7 years ago (05-02-2018)

Finding a boat mechanic is tough. Finding a good, honest marine mechanic is a dream. Had an excellent encounter with Great Lakes Marine and while the lead time for work is long in the summer, it is worth the wait. I scheduled an out drive maintenance that turned into more (but I expected that due to an impeller failure last year and some new noise). All through the repair the mechanic kept me informed, quoted me a price and finished on time. In the end the final price was actually a little lower than quoted and all the old parts were supplied to me. I just can't say any more clearly, if you need a marine mechanic stop searching and go to Great Lakes Marine.
5 8 years ago (05-08-2017)