Great Wolf Lodge Niagara Falls

There was a fire in a room just down our hall, accidentally caused by a guest. The sirens going of was a scary experience as we had 3 children with us here(and I have watched 1 to many titanic type movies). However the staff were clearly trained for the situation and helped direct everyone to a safe location. The situation was resolved promptly with the fire department and everything returned to business as usual. The water park is beautiful, and I hope they add to/maintain the arcade. ~Thank you Great Wolf Lodge for a great vacation, will be back.
5 8 years ago (13-05-2018)

We were a large group and we're concerned as it was March break but the staff are amazing and able to handle the masses. All staff including the cleaning staff were so friendly and helpful. The speed in which which any of our requests were filled was nothing short of fantastic. The buffet and the meal plan is the best way to go. The kids loved the water slides and it was a very quiet ride home as they all slept! We will return
5 8 years ago (24-04-2018)

**This review updated April 2018. Overall, a very nice, well maintained establishment! Kid-focused, but very fun for adults! The water park seems very well maintained, well-staffed and generally safe. The rooms are themed creatively, especially if you upgrade to a nicer suite. The 'Wolf Tail' line up... you're forced to stand in line in the middle of a stair case, without a handrail. A different setup should be implemented. This slide also breaks down often, and last time we were forced to walk downstairs, without a handrail to hold on to. The attendants refused to let us down an alternate slide. A little disappointing, for safety's sake especially. They lost a star in my opinion for the long check-in process (long line and wait due to desk staff having to enter A LOT of data), having only two elevators (for approximately 500 rooms), and not having enough tables/chairs in the water park (to accommodate the number of people they let in). Have been five times now, will go again in a heartbeat.
4 8 years ago (18-04-2018)

I went here for the first time last week with my daughter and grand daughter. We were there mid-week in April and according to my daughter the prices are better at this time. I found the lodge to be clean and well organized. The staff were wonderful, helpful and positive. They had children's packages that could be purchased for activities that helped with overall costs. There is also a meal plan that is available for a reasonable amount. My grand daughter absolutely loved it and made sure to do everything she could in the time we were there. They have arcades, bowling, activity rooms, a spa, movies nights, dance parties and of course the water park with its many water features and slides. Overall it was great time. The lodge is dark and rustic lending itself to mystical quests for the kids. Do not expect to get to bed early as kids run in the halls late into the the night and early in the morning. But with so much to do, you can always sleep when you get home!
5 8 years ago (24-04-2018)

It was so much fun! The waterslide that makes the floor drop was insanely fun! My mom who is 40 years old had fun, and so did my 6 year old brother. They have fun activities that everyone can enjoy! Not to mention their arcade is 24 hours so since my brother and I couldn't sleep we just went to the arcade at like 2-5am and blasted music from the boom box and played arcade games alone! It was awesome÷
5 8 years ago (26-04-2018)