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Reviews, get directions and contact details for Hardees

Hardees
"Hungry and craving a tasty, breakfast or burger place near you? From fluffy Made From Scratch™ Biscuits to crispy bacon on our classic breakfast platter, to charbroiled burgers like the Third Pound Original Angus Burger that you can’t get anywhere else…Hardee's® serves food just the way you like it. Trust us, you've never had breakfast or lunch like this before. Visit your local Hardee's® at 3621 Merle Hay Rd for charbroiled 100% Angus burgers, breakfast, Hand-Breaded Chicken Sandwiches and Hand-Scooped Ice Cream Shakes™. Feed Your Happy at Hardee’s®."
Address: 3621 Merle Hay Rd , Des Moines 50310, IA, US
Phone: (515) 270-5339
State: IA
City: Des Moines
Zip Code: 50310



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Reviews
Amazing experience! Stopped by during our road trip for breakfast. Food was fresh, delicious, and awesome service!
I stopped by late, after work for some sliders. They were fresh and terrific, but the distinctive part of my visit was the service I got from the young man, Dustin, who waited on me. Not only was he friendly and accurate, but the level of care that he put into taking care of me was more like what i would expect at a nice sit down place. I wish every fast food joint had a guy like him!
This has been my favorite burger joint as of late because of their happy hour. The sliders are delicious! No more happy hour : But I still will keep this at a 4 star because I normally get good food quality and service. Plus they regularly send out coupons:
We stopped late on our way back from Fallfest & were pleasantly impressed. Dining area was cleanest fastfood eating area we have seen in ages. Employees were friendly, helpful, and even brought our food out to our table. Order was quick even with VERY busy drive-thru, correct, looked fresh, and tasted as expected. Honestly can not remember last time we ate at Hardee's & didn't really realize this location existed... pretty sure we will be back when in the mood for this type of food.
2 gals working when we were there and we were treated like royalty !! Every question that we asked were answered thoroughly. Apparently our cashier was in training. The lady that was helping her would explain to her and then she would repeat to us. I believe this was so awesome to train her this way. I managed restaurants as well as owned one now retired and this lady was wonderful and patient with the young girl !!! She should become an awesome employee. Thank you, ladies.
Kristina the night manager is amazing! Super friendly, and a great attitude! The food was so good last might, I had to come back and write a review tonight. She was attentive to detail, and a pleasure to work with! We will definitely be making this a regular stop. Thank you so much Kristina!
Stood there for 15 minutes and made eye contact with 2 people working there and was still ignored. No one was working the register, and 2 more people clocked in and ignored me too. I got my food ordered Finally...then when it was finished it sat on the warmer for 5 minutes, & when it was bagged it was given to a drive-thru customer who returned it and I asked if it was my food and the women glared at me before asking what I ordered...Great food even if its barely warm, minus the cold soggy fries, horrible service
Tried the new spicy chicken sandwich and I was not impressed. The chicken itself had good flavor but it was tiny. Either serve bigger pieces of chicken, or get smaller buns. The staff was extremely polite and courteous.
The food was disgusting, cold and you could tell it had been sitting for awhile the sausage was like hockey pucks. The customer service was absolutely horrible. When I walked in I was not created the guy just stood there. When I said good morning he said what can I get you and not in a friendly manner. After I receive my order which was incorrect and had to be fixed I sat down with nasty food to eat with my son. while sitting there another customer came and there was no one to be found either on Frontline or backline. She stood there and called out for service several times and we even stood there and talked about it and finally the same gentleman came walking out of the office chewing his food and said what can I get for you in a very rude manner . When asked if they had any cinnamon raisin biscuits left all he said was sorry that Evan was turned off a while back it is now lunch time I turned around and walked off didn't give her the option to order anything else. Very very unprofessional staff and when I went up to get a sack for my to-go order that they forgot to give me the man was standing there picking a scab! Absolutely disgusting behavior and language. The employee behind the counter was attempting to replace one of the signs on a step ladder and was having difficulty with it and the words that were coming out of his mouth was completely unacceptable he was using four letter F words and I had my three-year-old son with me and we do not use that kind of language and it was completely unprofessional and unacceptable I will not be returning
Hardee's, havent eaten at a Hardees in YEARS. The carryout employees were very professional, my order was taken in a very timely fashion and my food, spicey chicken, was very hot, like it just came out the fryer. Very pleased with this hardees, the mcdonalds across the street though, sheesh, that place is a mess.
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