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Reviews, get directions and contact details for Chick-fil-A

Chick-fil-A
"As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests."
Address: 4040 Merle Hay Rd , Des Moines 50310, IA, US
Phone: (515) 276-5222
State: IA
City: Des Moines
Zip Code: 50310


opening hours

Monday: 06:30-22:00
Tuesday: 06:30-22:00
Wednesday: 06:30-22:00
Thursday: 06:30-22:00
Friday: 06:30-22:00
Saturday: 06:30-22:00


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Reviews
Chick-fil-a is very good bud. This place is no exception; however, if you live near this area it might be worth the extra few dollars to go to Charlottes Kitchen right down the road. Rating: 4.6 out of 5.
Good value for money. Traveling a lot means I spend different amounts depending what state I'm in. And 10$ for a meal is pretty good, its hard to get under 10$ usually. Love there honey roasted BBQ sauce too. Highly recommend trying it. Their best sauce in my opinion.
Great food! The chicken is very crisp and the drink nice and refreshing, the only downside is the fries. The fries are a little soggy and unsalted at points, while other times they're crisp and too salted. The service was quick and reliable, no mix matching orders, food came fast and waiters we're polite. The background wasn't good nor bad, some decorations around the place but overall mediocre decorations. 4/5 would recommend if needing a quick chicken meal.
Every time I've visited this restaurant, whether ordering at the counter or picking up food I've requested via the CFA app, I've received the right items and they were delicious! The staff members are pleasant, the restaurant and bathrooms are clean, and it's a much more enjoyable experience than a standard fast-food restaurant. I certainly recommend it.
I love Chick Fil A, however at my last visit to this location, I was enjoying my fries until I found a dead fly on a fry I was about to take a bite out of. When I addressed it with the workers they couldn’t seem bothered by it other than to offer me another fry. I ended up not even touching my sandwich and just left instead. Very disgusted.
Oh my gosh! I forgot how good this place is! It's been years since I've been here and I don't know why. I wanted something fast and not too expensive for dinner so I stopped in with my husband. I got the spicy chicken deluxe sandwich and it was SO DANG GOOD! The girl behind the counter was so friendly and nice. She greeted us when we came in. When I asked for water and two different kinds of sauces, she kept saying, "Of course. It's my pleasure." She acted like she was genuinely happy to serve me. I've never gotten this kind of service from an employee at a fast food place before. The manager needs to be commended for training the employees to be friendly and helpful. So many employees are drips with no personality or manners these days. Our food came out super fast. And let me tell you about the sauces. I'm a sauce fanatic, so for me, a sauce can make or break a meal. I got their sweet and spicy Sriracha sauce and my husband got their cheese sauce. They were both amazing! They went perfectly with the spicy chicken sandwich. They also had a wide variety of other sauces. I was in sauce heaven. There are other chicken places in town that are very good, but I have to say, Chick-fil-A has the best sauces that I've ever tasted. For me, it's all about the sauce. My husband got their peppermint shake and that was very good, too. The place was very neat and clean, too. It's like they take pride in how the place looks. I will definitely be coming back more often. I'm so glad I stopped in again and rediscovered how great they are.
I ordered the cool chicken wrap meal. I was served a lettuce wrap with two tiny pieces of chicken inside. The fries were old crumbles, no actual waffle fries. I went back into the store to show the manager, and she could care less and told me that is our policy and dismissed me and turned around, and went back to work. I asked an employee if she was the store manager and,she said no and pointed to him sitting in the lobby. The Store manager is always sitting in the restaurant on a laptop when we come in. I went over to tell him we would no longer be visiting chick fila after the complete disrespect I received from your assistant manager. I explained to him precisely what I explained here. Not one apology. No accountability for a $12 lettuce wrap. The only thing that was said was, "here is your money back."
Im not sure how they always manage to do it,but I have never had a bad experience at a chic-fil-a. Food was excellent,service was on point. Well done!Food: 5/5
I don't know what it is but it is definitely different than the Chick-fil-A's that I'm used to down south food taste different seems more soggy here than it does down south and when I meet down south I'm talking New Orleans Mississippi Georgia Florida taste way different down thereFood: 3/5
fast service, good quality food! Highly recommend. The Manager walked around and made sure everyone was taken care of.
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