Reviews
My daughter takes her pups here. Has a monthly insurance type subscription so most of the cost of her visits are covered. I’ve taken one her her dogs in one time. Good care and thoughtful, intelligent caregivers! We had an emergency with one dog and they got us in 3 times in one week and also great communication and follow up throughout this incident. Hugs to all of them!!!! Happy pups!!! Thank you Heartfelt!
I can not say enough good things about Dr. Zuver and heartfelt vet. I transferred my dog Crusher there to follow Dr.Zuver for his diabetic care. I have since lost my sweet boy. But he was so well taken care of from the Dr until the end. Now my new puppy goes there and it’s so wonderful to have a vet that cares and actually has time to REALLY KNOW your pets and you! I love the plans that they offer and I always receive great communication.
The TL/DR version: The team at Heartfelt is nothing short of wonderful and I cannot recommend them more. My first experience here was years ago for my dog's end of life. It was her first and last visit at the clinic and everyone was so kind, patient and understanding in what was one of the worst moments of my life. My pup was not the easiest to deal with vet anxiety/agression, rescue and Dr. Sullivan and her team had to get creative with how they provided care. I am eternally grateful to them for how they handled the quite challenging situation with so much compassion. Happier times these days as Dr. Sullivan is now my dog, Francine's primary veterinarian. They have been so amazing with their care for her that not only does she not have vet anxiety, she is legitimately excited when we get there. Because Covid, I have never actually been able to be present for her exams, but she goes in with a wagging tail and leaves with a wagging tail every time. Dr. Sullivan takes the time to answer as many questions as I have and nothing ever feels rushed. I have many other candid stories of how great the care that my dog has received from this clinic has been, including one in which we received a quote for over $2000 from another clinic they were closer, regret ever going anywhere else of unnecessary testing and after taking her back to Heartfelt for a second opinion, we only ended up paying $200ish and felt more than satisfied with that care plan. BUT this is getting really long... I've included a photo of my dog, Francine, for the cuteness factor. She's a happy, healthy girl and we have Heartfelt to thank for that!
We’ve been patients of Dr.Martzall and the staff since for around six years. They’ve seen two of my dogs through to the end of their lives. We have a new puppy coming along with three other animals- can’t thank everyone here enough. We know our family is always in good hands here.
We cannot say enough good things about heartfelt! Everyone there is so thoughtful, kind, and knowledgeable. We are new to the PNW and so thankful we were able to find this clinic. Their monthly plans are so valuable and affordable. We trust them with both of our nearly senior dogs and new kitten.
They are thorough and thoughtful here. I once called to ask about how to care for a flea outbreak and they not only went into detail over the phone about the life cycle of a flea but they also took the time to type it out in email and send me as well. Highly recommend.
Excellent location in NE. Great down to earth and pleasant staff! Very knowledgable vet and support staff. Looking forward to continue bringing our new kitten to Heartfelt.
We have been taking our animals here for about 7 years. They have friendly and responsive staff. Also love that you can text with the staff about any questions or concerns with your pets and they reply promptly.
During a weekend I had brought my Sheltie into Heartfelt. My dog is over 14yrs old and was very sick. The Doc saw her right away. After the bloodwork came back the bad news was she has kidney failure. The Doc prescribed some meds for her and I figured she had only days to live. Five days later she is nearly back to her old self. Heartfelt was professional, compassionate, and even did follow up after we left. Their prices were very reasonable and although they could have easily "soaked" us for hundreds of dollars more, did not. If you are looking for a veterinarian that is spot on first rate with both top notch experience and has the utmost integrity, look no further. The entire staff there was 5 stars all the way.
All of the vets and staff here are wonderful. I've taken my cats here since 2017 and they are great with scheduling, and providing good care instructions for sick cats and after procedures. They have separate entrances and waiting areas for cats and dogs, and some great animal art throughout the office.