Reviews
Had a wonderful restful few days. Our room had a balcony with a perfect view. No ocean view this time but beautiful mountain lights and city lights especially at night. Desk was perfect for my husband to do work. Couch was comfortable and the small coffee table was perfect for eating and relaxing watching the free DVD you can get downstairs in a electronic order selection unit. The bed was comfortable but the pillows had a smell to it. The little fridge was useful after we went grocery shopping at the ABC store very close to our tower
Four point five review! This hotel is very beautiful, perfectly located, clean, awesome amenities and amazing staff! It is fun, original, classy and creative stunning architecture. There are only two reasons why I am not giving 5 stars. First, non of the pools are heated… Second; room decoration is outdated, and the furniture seemed like it was peeling due to humidity… A very fun place. Gorgeous and fun amenities… Unique style; and breathtaking balcony views.
The first thing you should understand is that this is a family resort. Lots and lots of kids, which is OK because I have a few myself. If you're a couple looking for a romantic and somewhat quiet get away this probably wouldn't be the way to go. I really enjoyed the restaurants and the food service was above and beyond. However, the lines on the elevators and for check in over 100 people at a time were a bit crazy. If Vegas can figure out how to check in hundreds of thousands per day this resort should be able to as well. Overall I enjoyed my stay because the staff were so friendly, but I probably wouldn't stay here again.
Beautiful location with direct beach access. This conglomerate of Hilton hotels bunched together creating a little shopping haven. What is unique with this Hilton location is the fire work every Friday night at 8pm. An experience you do not want to miss. The fire work is beautiful and proximal that it feels 3D. Bali at the waterfront for breakfast: the waitress I have was attentive, personable and made great suggestions. Although it looks real pricey, the portion size is decent and can be shared...what make up for the price is the view of the ocean and the food being served immediately piping hot. The only cons are the front desk could have smile more and be friendlier. Being a diamond member and could not get any member benefits when subscribed to the Hilton Grand vacation package was a total disappointment. Not only you can't check in early, we had to wait 3 hours to be notified that our room was ready. Then wait another hour at the mail and key line to find out that our room was not ready. That was a little perturbing.
Great experience at the Hilton Hawaiian Village. The website could use an update as it was a little misleading on a few things. And heads up if you book an excursion, which I highly recommend, the service at the hotel is excellent, but you will be asked to go to a presentation on time shares and if you decline, the team becomes a little less enthusiastic about helping you. we enjoyed the many restaurants, the fun activities, and the shops at the resort. We really could have spent the entire week there and never had to leave. I appreciated the towel service and the hospitality crew were fantastic. Check in was easy and the staff at the desk were wonderful. Overall it was a perfect getaway for my husband and I.
Great spot to stay if you're into all inclusive resort style vacationing. Great location and lots of dining options within the village. Really clean and excellent staff to help assist you with all your needs. The only thing I felt that was unfortunate and would like to see change is the one time-use toiletries in the bathroom. Definitely not environmentally conscious. Refills would be much better especially given the scale of this hotel. Otherwise a great spot to stay.
My husband and I stayed in the rainbow tower, and we loved every second of it! The tower is a bit out dated, but we really didn’t care because the room was clean and the view was amazing. From our balcony we could see sea turtles!! We left our curtains open the whole time so we could have gorgeous views of the sun and water the entire time. The staff is super friendly and helpful. The hotel is in the perfect location- lots to do around the hotel and super walkable! The property is also huge! A lot of great shops and places to dine.
I don’t like to write reviews.. but I felt I needed to because this has been such a great place. Always LOVE it here! Great accommodations, nice staff, beautiful views, the kids love the pool and lagoon. Also, Caroline at the Lagoon Grill is an absolute STAR! She met me one time and memorized my family’s entire order and remembered us the rest of the trip and provided great service! She made us feel like family and took great care of us. I also saw her doing this with other guests and I can say people like her made this place even more awesome! Highly recommended!
The hotel was very clean and beautiful. The staff’s service was excellent. The location was perfect. My rating is based on the overall vibe. It was PACKED!! I know that’s just the way it is during peak season but it was rather uncomfortable at times to roam the lounge areas and pool decks. This is 100% a family-only resort. There isn’t much at all for young adults. Maybe my experience would have been more positive if I was part of the hotel’s demographic.
This place is an absolute dream. We were here on our honeymoon and got upgraded to a newly renovated room. We enjoyed our coffee and breakfast on the balcony every morning and watched the sunset from here almost every night. On Friday night they do fireworks, so we stayed to watch those and saw the sunset from there which was breathtaking. Everyone, from the front desk staff, activity guides, towel stand workers and house keepers were so kind, welcoming and friendly. You really felt comfortable at this place. The beach is gorgeous and there are so many pools you can choose from. There is a TON of stores you can shop at right on location, and the ABC store is a lifesaver for things you need to pick up. The tropic bar was great for drinks and live music right on the beach. We did the lei making activity and they turned out beautifully! We also HIGHLY recommend the Surf Bus. You get to pick 2 activities i.e. snorkeling, biking, hiking and then you pick from paddle boarding, kayaking, or walking around a town with some shops, you stop at some local places, and get a tour of the entire island. This is an all day thing we went from 8-5 but it is so informative, the views are breathtaking, and you really feel like you experienced all that Oahu has to offer. The only “downside” we ran into was there was no on site laundry area my husband wore a lot more clothes than he thought he would. We were looking for somewhere to throw a load of wash in, but they only offered dry cleaning.