HomeSmart Professionals Real Estate

This was one of the most awful homebuying experiences I have had. I was doing a military move from Texas to Rhode Island and found this home during a quick trip to see places. We knew the House wasn’t perfect, it had not been well maintained by the previous home owners and the Home Smart agent, Mark, had done some upgrades that made large portions of the house look quite appealing. Mark was incredibly nice in the shopping process but once we signed the contract became incredibly combative and unwilling to work with us. The house inspection went well enough and mark took care of several issues that were Deal breakers, but also missed many things that were included in the inspection amendment, such as covering a jagged metal pipe coming out of the foundation. After we moved in, the quality, or lack thereof, of work became evident. Baseboards were missing with I removed nails sticking out where our little girls could have gotten cut, the old upstairs tub had leaked and stained the ceiling in the living room, they replaced the tub but just left and ugly plaster ring on the ceiling, instead of ripping up the old carpet in the master bedroom and closet they just glued new carpet on top of the old, nasty carpet, they did not replace the horribly bowed closet rods that caused our stuff to slide off...all things that were indicative of a quick attempt to just resell the house. Fixtures throughout the house were never attached, just left on the floor. This is not the quality of work I’d expect on a nationwide brand. I would never recommend this company to anyone looking to buy or sell a home with them.
1 7 years ago (22-02-2018)

BEST REALTOR IS CHRISTOPHER LYNCH!!!! THE BEST REAL ESTATE AGENT THERE!!!
5 7 years ago (30-03-2018)

Bill was fantastic. I would give him 5 stars although the people he works with for finances (John) and Equity mortgage were horrible. If you don't want complications the entire process from incompetent people I would chose your own finance people. I wish I did. Again, Bill was great.
1 8 years ago (23-08-2017)

I couldn't have dreamed of a better experience. The team that sold my home, headed by Dean, did so with professionalism, knowledge and skill. I always felt like the sale of my house was in the best of hands. I would recommend this company and particularly Deans team to everyone that needs real estate assistance.
5 10 years ago (17-12-2015)

While working at another agency, I completed a transaction on a property listed by HomeSmart. I was immediately impressed with their level of professionalism The process was seamless from first showing right up until closing. There's a reason HomeSmart is one of the fastest growing real estate companies!
5 10 years ago (18-12-2015)