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HSBC

  1. New York
  2. New York Banks & Credit Unions

Reviews, get directions and contact details for HSBC

HSBC
"At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender."
Address: 252 W 57th St , New York 10107, NY, US
State: NY
City: New York
Zip Code: 10107


opening hours

Monday: 08:30-17:00
Tuesday: 08:30-17:00
Wednesday: 08:30-17:00
Thursday: 08:30-17:00
Friday: 08:30-17:00

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Reviews
Finally used the Citizens ATM card since the switch from HSBC. There was a very low limit on how much I could withdraw. Went to teller window was very helpful and got the rest of the funds I wanted. No bank slips needed just my ATM card and ID. And I was alerted about a few other issues while I was there that I need to follow up about. Very good customer service at the West 57th Street branch.
Employee are excellent but management is horrible. I had a friend who worked at this branch and he told me all the horrifying stories about the manager A. Many of employees including my friend had to resign from the position because they couldn't deal with her. She was verbally abusive and created hostile workplace for the workers. I strongly believe upper management needs to look into this matter.
Horrible branch, looks like they don’t know what they’re doing. Made countless mistakes on simple transaction. Need to be trained for operational excellence and customer service couldn’t admit their mistakes and simply apologize.
Very polite, competent workers. It’s the best bank experience that ever had. Many thanks to Manish. I wish him be a bank director in future!
visited on about 28/29 November last year. Best HSBC branch ever! Lovely customer service. Efficient and considerate.
Very pityfull service… the lady on the right office when entering is just insanely negative and time consuming ! Run away to an other HSBC agency …
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