Hyland Behavioral Health

I was shocked while reading the reviews because in my experience, the inpatient facility is the best one i’ve been to! I was admitted to the adolescent unit and felt very welcomed. Carpeted floors and decorated walls(some were even chalkboard that patients could draw on!) give a home-like feel. Big lake in the back that you can see from the windows, and i remember how excited everyone got when we saw a duck swimming! On my first day the other patients could not have been kinder! Everyone greeted me with open arms and made me feel welcomed. The only thing that made me feel uncomfortable was that i couldn’t have my clothes, but i do understand the reasoning behind it and i got them within a day so it was all good:). The cafeteria is the absolute best, it offers an alternative menu that includes a burger, fries, chicken strips and more i believe. There is a soda machine and fruit cups, even cheesecake! You bring your food upstairs at dinner time at 5, and get to eat with your loved ones from 5-6. Most of the staff are very caring, and made me feel so comfortable. Some of my favorites were April(nurse), Angie(tech), Madison(Tech) and my psychiatrist (can’t remember his name, it wasn’t the general doctor) provided me with motivation to get better, and made me feel better in general. Definitely would recommend, and if i ever need help again will most likely go here. 💗
5 8 years ago (25-05-2018)

Horrible service. The outpatient division is tragically inferior. The so called “ intensive outpatient program” is run by clowns who have no lesson plan, no agenda. I was the only one with a “ blue book.” I question if these “ instructors” have GED. Please stay away from this place. They do not return calls, it is evident all they want is your insurance. I will definitely contest all charges. Go to Wash U, for real treatment and professionals.
1 8 years ago (30-04-2018)

This place undercuts human dignity, and has the sterile institutional feel of a prison. The rooms are understandably devoid of objects to minimize the opportunity for self-destructive behavior, but they also lack color, pictures, music or anything else that is remotely stimulating to distract from the isolation the patients including my son must feel. Based on our conversation with the nurse assigned to our son, the program is a one-size-fits-all group therapy approach with no accommodations made for differences in age, maturity or intellect. My son who suffers from insomnia was visited every 15 minutes through the night and has did not sleep at all on his first night. Instead of restful and therapeutic, this experience is demeaning and anxiety inducing. In conclusion, if you want your loved one to get well, don't send them here. I would further recommend that you tour any such facility and ask many questions before deciding whether or not to admit. Lesson learned.
1 8 years ago (06-04-2018)

Negative stars if possible It's not a rehabilitation it's a racket. Look at the glowing 1.7 stars they have!! If you end up here it's likely that you were placed here against your will and held against your will. "Bodily autonomy, what's that?"-Motto of Hyland. If they are gracious enough to let you use the retro(in both form AND function) corded telephone you can reasonably assume you will not get to eat that night. Fair trade I suppose, one basic right for another. That's how it works here in the fatherland, no? Just another cog in the pharma-prison-police state
1 9 years ago (01-03-2018)

I'm truly shocked to see so many one star reviews. I was admitted a year ago, and this place was the most welcoming and caring place i've been to in years. All the patients welcomed me with open arms, and so did the staff. The staff was incredibly kind and always fun to talk to, especially Laura (i hope i'm getting her the name right). She sat me down during vitals and told me how special and kind i was and it brought me to tears. She also sung karaoke with us and i felt like i was at home. She deserves an award :). The activities were fun, and the cafeteria food is full of variety and delicious. You just have to go in with an open mind! The scrubs were so comfortable that i preferred to wear them instead of my real clothes, but be careful, they tear easily. My only complaint was that the bottles of shampoo and conditioner were super tiny and i used one almost every night, and they don't let you bring your own stuffed animals which made me sad, because i have a stuffed yellow rabbit i've had since i was born and shes a huge coping mechanism for me. I asked why i couldn't bring her and didn't get an answer, but other than that Hyland is an amazing and beautiful place :) im glad to have spent my time there!
5 8 years ago (01-06-2018)