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Reviews, get directions and contact details for Importmasters Inc

Importmasters Inc
"We are a family oriented repair shop who specialize in repair and maintenance of import vehicles. We work on Audi, Acura, Honda, Toyota, Volkswagen, Volvo, Subaru, Mercedes Benz, Infinity, Lexus, Saab, BMW, Alfa Romeo, Hyundai, Jaguar, KIA, Land Rover, Mazda, Maserati, Lotus, Mini, Rolls Royce, Porsche, Scion brands of vehicles. We are a full line repair shop and can handle any repairs you may need from bulbs to full engine rebuilds and custom installations. We pride ourselves on being a one stop facility for your convenience."
Address: 2737 Cherry St , Kansas City 64108, MO, US
Phone: (816) 421-1656
State: MO
City: Kansas City
Zip Code: 64108


opening hours

Monday: 07:00-17:30
Tuesday: 07:00-17:30
Wednesday: 07:00-17:30
Thursday: 07:00-17:30
Friday: 07:00-14:00

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Reviews
I have a 2014 Volkswagen Jetta with a Diesel engine. Not only did these guys do a great job repairing my car, but they helped educate me on how to better take care of a Diesel engine. I was pretty clueless, to be honest. I will absolutely bring my car back to Import Masters when I need anything done to it. Thanks so much!Service: Engine repair
I had an ignition problem with my Audi and Importmasters was able to fix it with no issues. These guys know Audis and VWs inside and out and I highly recommend them. Amy at the check-in counter was very friendly and super helpful in providing an estimate and scheduling the repair. If you drive a VW or Audi you should make this your go-to place for repairs. I drive from Lawrence to get work done here because even though the Audi dealership is closer the level of service and fair pricing from Importmasters can’t be beat.Service: Electrical
This was my first time using this shop for my newly accuired 2003 Audi TT. I had a post-buy inspection, replaced front lower control arm bushings, and fresh oil change. I'll be back for any and all maintenance. Their online system was easy to use. They outlined recommended maintenance and supporting details/prices. Great local family owned import shop!Services: Steering & suspension replacement
This place was amazing! I own an Audi and it is hard to find a trustworthy reliable mechanic that won’t rip you off. Well - I have finally found that place. After taking my Audi Q7 to a mechanic in Olathe where they told me my AC needed a new line to work properly and it would be 2,800 dollars, then to another mechanic that said it would only be 1400 for the front part of the line, I decided to do some more research for someone who specializes in Audis that is not an actual Audi Dealer because they charge you astronomical prices for simple oil changes. I know because I naively paid for one at Audi in Shawnee when I first got it. Anyways -back to ImportMasters. I was referred to them from a mechanic that works solely on BMWs. They got good reviews so I thought I would give them a try. Boy was I pleased. Not only did they get my AC back up to it’s original functioning but they did it in just a few hours. When they emailed me the receipt of the cost I was shocked, it was only 231 dollars. I was so shocked I called them to ask if it was right. They said yes. The line was fine and it just needed recharged. Talk about making my day. I have never been so happy with a mechanic. I will be using them for all future services. The only thing that took away from my joy was my anger towards the other mechanics who tried to fleece me for thousands. Anyways - if you want a reliable , fast, and honest mechanic then ImportMasters is the place for you.Service: Air conditioning
We bought a used VW beetle for cheap. We knew it would require some maintenance, We just weren’t prepared to need it the very next day! It was leaking antifreeze! With it being a German/foreign car, we knew it would require someone who specialized in VW or at least imports in general. After calling the VW dealerships all around, it was gonna be WEEKS and we needed it fixed asap, as it will be a daily driver. After doing some research and finding import masters, they had great reviews, so I decided to give them a call. They said we could drop off the beetle and they would “work it in” even though I had made an appointment for the following week, we decided to drop it off this was a Monday They worked it in and had a detailed list of recommended repairs texted to me by Wednesday. I was shocked! They were VERY thorough and found things we would have never noticed! We decided to only approve the major repairs that we would not have been able to do ourselves. They did not pressure us into anything else and they were very honest. We truly respect and appreciate that! They installed a new water pump, replaced the E-brake cables, and the headlight connection/wiring, and even gave us a referral to the place that was able to fix our exhaust! We had our car back by Thursday, in the muffler shop on Friday, and went back Friday afternoon in hopes of getting our safety inspection but they were closed. I am truly satisfied with this place. A little pricey, but at least it was done and done right! We will be coming back, and since all of our cars are foreign, this might just all around be our new shop! Thank you import masters!Services: Brakes
Won’t take my Audi to another shop! For anything from repairs to an oil change this is the spot. Fast, honest, solid work. Would recommend to anyone!Services: Wheel alignment
I scheduled an appointment for an oil change for my audi, dropped my car off in the morning and when my car was ready a few hours later I received a text and email that went over my invoice, I was able to pay online and while picking up my keys the diagnostic on my cars check engine light was discussed. Friendly staff and excellent service.
I am pleased with the work and so is the owner of the car. I was told by an old friend that you guys do good work and it shows. I kinda had sticker shock on the bill, but you guys did a lot of work to it. I would definitely recommend Importmasters and will keep you in mind for future repairs.Services: Brakes
I recently purchased a 2014 Audi A8 with over 140,000 miles, expecting it to need more than just an oil change. Importmasters inspected the car, changed the oil and filter, and told me it needed nothing more at this time. I appreciate the honesty and professionalism I received and will gladly take my car back for future service.Services: Vehicle Inspection
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