Reviews
The clinic is very slow. The surgery center seems to be run much better and right on time. These comments are about the clinic.
1. Very slow service. If your appointment is at 1:00 you won’t be seen until at least 1:45. We have experienced this with 2 family member on numerous visits.
2. Once you are brought to a room you will likely wait at least 30-45 more minutes.
3. The front desk is very rude at the clinic. They are probably so crabby because everyone is pestering them about waiting so long.
4. There are plenty of employees but the clinic is just so slow.
5. The surgery center is much better organized and staff who does procedures are very kind.
4/10/18 Note- we returned for another visit today. This is our 5th visit in 3 years. Things seemed much different. Very organized. We saw Dr Terry and he was so informative.
1
7 years ago (10-04-2018)
April 2018: The staff wasn’t friendly. Not rude, but not friendly. Wait time was kinda rough. I had come to get screened for an eye condition, which they couldn’t determine. I asked what I should do next, no advice from them, and no sympathy, just a walk out to the front door. And the kicker, they gave me dilation drops, which I never experienced, and wasn’t warned that I couldn’t drive home. What a mess. And a complete waste of time.
Only thing good to say? The facility is gorgeous.
1
7 years ago (05-05-2018)
Most comments saying that staffs are rude is true. When we got there on time, they greeted us like we don’t exist in their eyes.We were standing at the front desk for a couple minutes and confused. There were three staffs at the front desk, the one that in front of us was on the phone and the other two were chatting each other. At least they could say to us that someone will be with us in a few minutes, and we don’t mind waiting for that. After the two have finished up chatting, they simply kept ignoring us so I walked up to the desk and told her nicely that we have appointment today. Then she looked at me like I have done something wrong, and she replied to me rudely saying that I need to talk to the person with the phone. Afterwards, we started waiting for a very long hours to see a doctor. Also, they said that they would send our results to our family physician, but they didn’t. This is the first time we visited here, and it will be our last too.
1
7 years ago (27-04-2018)
I love IEC! Friendly and knowledgeable staff, and the technicians are highly skilled and very thorough. All of the doctors are great and caring. Would definitely recommend this practice to anyone looking for eye care in the Greenwood area.
5
7 years ago (30-03-2018)
Outstanding staff where you get glasses! Very helpful, friendly, and knowledgeable. They have a huge selection of glasses too.
5
7 years ago (22-05-2018)