Indiana Health Group

I've been going to IHG for a little over a year and I have had wonderful results with each visit. I have always experienced very kind front desk staff, and my provider is very wonderful! I feel very comfortable talking with her about any of my concerns and she is always great about giving me any answers or explanations I need. I feel like she actually cares about my needs and I enjoy coming to my appointments. The place is so clean, and their interior design makes the place seem very calming and soothing. Highly recommend for any mental health concerns!
5 8 years ago (02-05-2018)

Doctors are great. There is one counselor that would always run 15 minutes into my daughter's counseling time and wouldn't make it up...but we changed counselors and he's just as great. I've beengoing there for 17 years and while I admit admin was a little "brusque", I've noticed a huge change in the last six months and they seem pretty helpful for as busy as they are. I have NEVER had an issue with re-fills, even when I was overdue for an appt - as long as I put one on the books. I think the key is not failing multiple appointments and paying your bills.
4 8 years ago (15-05-2018)

Our family has used many doctors at IHG over the years and we have slowly changed to other providers due to the incompetence, bad attitude, and general disregard for patient well being by the office staff and it’s management. It’s sad to see, because they do have some good doctors. Office procedures to make the business run more efficiently should not come at the cost of patient care.
2 8 years ago (07-05-2018)

I've been going to IHG for 5 years. They are awesome. The front desk people are friendly and helpful; my doctor is great, listens and gives good advice and in general it's a pleasant place to work on your mental health.
5 8 years ago (10-04-2018)

If you need psychiatric care, I don't recommend IHG. Your needs will not be met even when they are dire. I ended up leaving this year (2017) because I only got 15 minute appointments from the business office, and when I requested more time, it was denied, even when I had to make an emergency appointment. This surprised me because as a previous patient in 2013-2014, I always got an hour with my doctor. There has clearly been some management shuffling around since then, and to my detriment. Bottom line: business office needs a serious overhaul, and not the care providers. There is only so much I can accomplish with psychiatric services in 15 minutes. I loved my doctor very much, and thought he was great in the year that I was a patient. I really would have liked to keep seeing him. But scheduling made it impossible for me.
2 9 years ago (15-11-2017)