Internal Revenue Service

It’s been about 8 weeks since E-Filing. I have not received my refund. Nor have I received a letter asking for further information from me. Upon contacting a representative I was informed I was in good standing and my refund was simply just still being processed. Legally I should have my return by now, but the IRS is too good to follow the Laws set by its board.
1 8 years ago (06-04-2018)

Useless, especially the phone number which does not provide customer support. In that case, there's not point to having a phone number. Also, any time you try to request any document online, they apparently can't identify your mortgage and credit card numbers even though you report it EVERY YEAR. What the hell do they even do all day? $11b for an agency that doesn't offer phone support, have a decent working website, mails you the wrong documents you request, and can't help you in person because apparently the internet is down EVERY SINGLE DAY. I don't get how incompetent a government agency can get
1 9 years ago (26-01-2018)

You wait all the way from 9 to 3 and they say they can do only 2 ITINs a day and should come before 8 to do itin. Who forms these rules?? Though they gave an appointment next day, it was 100 miles extra ride n half day salary
1 9 years ago (17-10-2017)

Just as bad as any Government organization. You guys suck, your phone doesnt work. For more than a week the only thing on the other side of the line is an operator saying sorry, your call couldnt go through.
1 11 years ago (25-02-2016)

worst service ever - just bc you have a government job doesnt mean the world revolves around you and you can treat people like dirt
1 12 years ago (06-02-2015)