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Reviews, get directions and contact details for Intown Suites

Intown Suites
Address: 7135 Albemarle Rd , Charlotte 28227, NC, US
Phone: (704) 536-8376
State: NC
City: Charlotte
Zip Code: 28227


opening hours

Monday: 11:00-19:00
Tuesday: 11:00-19:00
Wednesday: 11:00-19:00
Thursday: 11:00-19:00
Friday: 11:00-19:00
Saturday: 11:00-19:00


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Reviews
The Manager and Staff are friendly, professional any issue is addressed in a timely manner. My over all stay is peaceful, quiet and safe. The Corporation is addressing building issues as well. Roman wasn't built in a day! Rooms: Room is tidy and clean. Nearby activities: Workout facility even a mile away. Safety: Safety is never a issue with the Police Station next door. If a if the incident occurred Walkability: Their is a beautiful pond with a fountain and geese that's not even a half a block away. And also a park to enjoy the outdoors. Food & drinks: The is a Asian Restaurant that has a buffet next door and across the street is a Burger King and Bo -jangles near by amongst others that are not even 1miles away in both directions.
Does have a roach issue we constantly sprayed and put down boric acid. The waters off every other day. The manager is friendly enough but as a whole they need to do better. $400+ a week is alot of money for those conditions. It sucks when you have to stay at a hotel temporarilyRooms: 1/5
Roaches, lots of roaches. Also was bitten by what I think was bedbugs on my legs. Dirty and rundown. The photos online are a lie. The rooms are nothing like the picturesRooms: 1/5
Was FORCED TO STAY 4 DAYS NO HOT WATER AND MY KEY WAS TURNT OFF MY LASTNIGHT COULDNT GET IN ON TOP OF THAT IM 15 WEEKS PREGNANT OFFICE CLOSE AFTER 7 WHEN I LEFT MY KEY WAS WORKING I COME BACK IT DOESNT WORK I WANT MY MONEY BACK AND IM CONTACTING MY ATTORNEY YALL CANNOT TREAT PEOPLE THAT WAY
Keeping it real..i stayed here a year and it wasn't easy but former employee Brett and current employee Shaun made my experience comfortable. Intown suites is NOT to blame for the way the rooms look....as someone who also cleaned rooms.. most of the renters are disgusting and leave the rooms tore up! Its a shame. So if your room is clean but needs remodeling...blame the people who stayed in your room before you did.
The bathroom was not as clean as it could be. The staff seemed friendly enough and the location was okay. The issue was the people who live above me not being considerate. I guess because it was a family they did not get he need to keep quiet but even after midnight and early in the morning. They were obviously unemployed and the kids out of school. I knocked on their door and notified the front desk and nothing has happened. Will not recommend staying under ANYONE
IT'S GOOD, NO DRAMA, NO CRIME, IF SOMETHING GOES WRONG , IT'LL BE FIXED WITHIN A DAY. YOU WILL HAVE ROACHES IF YOU'RE LEAVING YOUR TRASH RIGHT OUTSIDE YOUR DOOR, OR KEEPING IT IN YOUR ROOM. IT'S NOT ROCKET SCIENCE.Rooms: 5/5
The premium rooms are remodeled really nice rooms but the service here is so poor. Its literally no service at all and paying a lot of money for nothing. They have no staff except one maintenance who is nice and friendly but it's impossible to get a room because there's no one in the office and it's always closed. I love the location but they need to hire good poeple because the ones they have now are liers. Been waiting since 2:30pm because we booked a reservation and no one showed up to give us the room after first given me two different times that someone will come in to the office they finally told me after 5:30 that they person got COVID what a bunch of liers
Don't stay in this place. I needed a week's stay before my APT was available, researched something close and cheap and ended up falling into this trap. On arrival I was told that the only one that was available was one that had been painted the day before. Being that I had made the reservation 4 days before the chagada. The first two days were almost impossible to breathe, the place was very dirty, old and maintenance-free. At all times other guests were chatting and smoking for hours in the hallway. The first two days lacked hot water, on the second and third day the internet stopped working after 8pm. I went to the workshop to ask about the internet and a guest was yelling at the workshop staff. I've been to 7 different countries and I know 40 American states and I've never been through a humiliation like this. If I could go back, I'd have slept in my car and saved a few hundred dollars.
Located well. After that you have a nightmare!!!! Horrible service. Drug dealing maintanance yes right beside the police station . No hot water for days. If you email corporate they do not care. No air conditioning they just keep saying tomorrow tomorrow and tomorrow never comes .. do not walk...RUN away!Rooms: 1/5
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