Invicta Store

For some reason I always come back to this store and they always have a Buy 2 and Get 4 free sale going on. The staff is always the best. Helpful and makes me feel comfortable with my purchase. Lifelong customer. Will always return when I want to add to my collection..

Another superb experience at the Invicta Store at Lennox. Justin was amazingly skilled in showing us pieces based on our multiple requests. He listened carefully to our questions & respectfully answered even the silly ones! We walked out very happy with our 6 new watches & 6 bracelets! Yay!

I am enjoying my six watches i purchased a month ago. I've been checking this store out for years and finally purchased. I get a lot of compliments about all my watches. Going back to purchase more before yr out.

I LOVE INVICTA!!! went here a few weeks ago but forgot my review. Staff was very helpful and I bought a gold chain. Was only like $80 and quality is amazing. They are a bit pricey at there stores so I would recommend shopping at the invicta stores online cause they’re way cheaper. I don’t me a few bucks cheaper rather I mean like they are hundred of dollars cheaper. Got a bolt at the invicta stores online website for $200 but at the in person store it was $600 no joke.

I am struggling to understand why the watches were more than triple the price here compared to the online store? They had watched prices at $550 in store that I am looking at the online store are under $150. That is absolutely insane. Invicta watches are great, But this stores prices are not reflective of the quality of the watch. I totally would have purchases a few watches, as we were celebrating. But a simple Google search showed this was not right. Completely lost my business, and likely the same can be said for countless other people who do not blindly spend their money also. Oh well. I Really wanted to walk out with a watch. Also the woman working seemed like she was on some kind of substance, Slurred speech, Looked like she was very anxious. Overall body language was concerning. Such a strange experience.

STAY AWAY FROM TJIS STORE!!!Worst shopping experience ever! Called to see if they had what I was looking for, was told they did. Arrived sales associate was rude as can be, kept trying to sell me watches I had no interest in. I was told they didn't have watches I as looking for, asked about a couple other models, she had no idea what I was talking about & just pointed & told me they would be over there. I looked around for a couple minutes & rude lady says watches I'm looking for are in a drawer. The entire time she told me about a buy 2 or 3 get 1 free. She showed me watches, told me prices. Just wanted to get what I went for & left at this point, she rings watch up almost double the cost she told me, didn't realize it till transaction went through. Asked why price was so high, she told me taxes. Asked her why taxes doubled the price, told me watch wasn't the price she told me. After a couple other interactions with her I just demanded my $ back. Was given a recipt had negative amount I spent but declined on it. I was told they all print that way. I was told by rude lady & maybe rude manager $ would be back in a few minutes. $ not back in account 3 days later called store & was told its waiting on my bank to ho through. Called my bank bo such thing happening. The 2 or 3 white ladies I dealt with ate rude & have absolutely no idea what they are talking about. Tell you a price & then charge you what ever they want. The black girl I talked to on phone 1st time was great. Wish she helped me. Stay way from this store if looking for an Invicta

First off this would have been a good experience if the sales lady wasn't so deceptive. We came in for the buy 2 get 4 free deal. Which went ok but she then proceeded to talk about the extended warranty. My sister asked her was the warranty going to be$28.00. she said she would check and let her know to which she never did. She rang up the watches and warranties and continued to tell us about how good the 5 year warranties was.. Keep in mind she never t told sister that each watch warranty was a different price which tacked on another_$300.. When we tried to get that rectified she act like rwas too busy to help and said.. You can't get a refund! Buyer beware.. They are doing dirty sale tactics under we can't give refunds B.S...buy your Invicta from the jewelry channel.at least you 30 days for a full refund..so very disappointed .. oh and the other sale person who I hope was not the manager did NOTHING

The sales associate female was the worst. My husband and I went into the store, as directed from the website, for a watch repair. She immediately was very standoffish as she refused to address any off my questions, only to address my husband. Through my short visit in the store she monitored me as if I was casing the store. My husband asked about a promotion that was emailed to him from corporate and she snarled replying that they don't honor those promotions. Then she tried to sell the same promotional item at double the price. When he declined, she snarled what's your budget? I was completely amazed at her version of customer service. In my head, I was thinking as a doctor, I don't have a budget and could buy the whole store. Instead of replying, I gracefully exited knowing that I would NEVER spend my hand earned money in an establishment with such a subpar presentation and that would not hire staff with better manners. In addition, we were unable to get the watch repaired as she quickly redirected us back to the corporate website.

The will rip you off. The tag had a cheaper price and the wrote in a higher price. was$110 switched to$129, was$169 switched to $179 ‍‍

Do you just love Invicta? Then you will love this store. Great selection and outstanding customer service. If you need to get a battery for your watch come here. The best prices you'll find.