Reviews
I have never had an easier process for looking for a storage unit. The staff has been incredible and easy to work with and so flexible with finding something perfect for me and my belongings. From the pricing to the tours, they truly work and care for your needs. I will always recommend iStorage to anyone and everyone moving forward!
Everyone at iStorage on Rock was exceptionally nice and helpful! I had a unit with them for a year and always appreciated the helpful reminders to pay my bill on time. Very easy process to open and close an account as well as pay my bill online or over the phone.
Jennifer was amazing! i booked online and my booking wasn’t what I wanted. She quickly refunded my $ and helped me get into the unit i wanted! Quick easy and very professional
We pay for our boat and camper to be stored at iStorage on Rock Road. They called to tell us our camper had been broken in to. The door was pried open, damaging the frame, the battery was stolen and the wires cut. The employee told us to call the police to file a report so they could have the report number which we did. Then a few days later they told us they don’t cover outdoor storage and won’t even cover our deductible if we use our own insurance. We also noticed and informed them of another missing battery on a camper near ours so I’m sure they were screwed over as well. If we are paying for storage their insurance should cover damages/theft on their “secure” property!
Jennifer was very very nice and helpful at the front and even helped jumpstart my car and air the tires up in the freezing cold! If you need any type of storage needs iStorage is the place to go!!
Jennifer was awesome, quick and efficient, and we found the locker space with the most convenient room. 10/10
Our experience with Jennifer and istorage was amazing. It is a very affordable and super easy to store things.
Jennifer was super helpful! I am moving to a new apartment and needed to move all my stuff pretty quickly. She showed me a couple different sizes units until we found one that would fit everything I have. The best part is she worked with me so I can have extra time to get all my stuff moved in! Thank you Jennifer! You are greatly appreciated!
I was locked in last Friday December 9, 2022. I called the 800 number and basically hung up on and have not heard back. Why was I granted access then locked in 4 minutes after 10 PM I had to call the police to get out. I have tried to reach out to the storage to get some understanding but am not able to get ahold to anyone. If you want to be locked in a storage facility and be scared to death. Try this one
We are very happy with overall experience of istorage and property manager jennifer really helped us with our doubts and she explained everything in detail and mostly super affordable