Public Storage

I rented a storage unit on Carey Lane after a very unfortunate and transitional period in my life. With nowhere to put my most precious belongings for a long while, I dreaded them being in an old dusty storage unit. Bouncing back and forth on good and bad financial times, Angie with Public Storage has stayed in close contact with me. Helped me in the best way that she could. And kept my belongings safe. I am so thankful to have someone who listened without judgment and guided me on what to do next to keep my things from being lost forever. Thank you, Angie. Your service to the public has not gone unnoticed by me!

Great customer service. Angie goes above and beyond for her customers. I would recommend her to any of my friends and family.

Angie is awesome! She is always very helpful and really knows a lot about her facility. I would definitely recommend this site to all of my friends and family who are in need of storage in the future.

My location was manned when I got the unit. Then it went to a kiosk. They drill locks before 30 days of which you HAVE to pay for in the first place because it has to be a cylinder lock. To get your unit unlocked, you have to make a appointment. This is a headache. To top it off, getting someone on customer service was impossible unless on a kiosk. Even they can't get ahold of the individual that is in charge of the location as they don't work but 12 hrs a week. Maybe other locations are better but W. Carey Ln location is NOT recommended.

After a couple of years of renting a storage shed here, I had to end my rental agreement due to money issues. I paid my next to last month on Friday, and was told they would unlock my storage shed that day. My access code was not reinstated till Monday, so the best 2 days of that month I did not have access. The next month I was threatened with cutting off my lock and items sold by the 15th if I did not pay. After I paid, and gave notice, I removed everything by the last day of the month, and shortly before 10 am was assured I was done and all was good. At shortly before 5 pm I was contacted about stuff left in the storage shed. At 8 pm when I returned my access code was turned off. That night I got a notice that I owed 500 dollars plus another month's rent. Sure. rent here, and if your health and wealth lasts well, all is good. There is no way to contact this company about a complaint. I will not risk it again!!!

Best storage in town, and the staff is extremely helpful, knowledgeable and friendly. The onsite manager Remington was awesome, and went above and beyond to help accommodate us. He provided better customer service than we've ever received at all the other storage units in the past, combined!!! Probably even the best customer service we've experienced at ANY business all year. Plus they offer discounts. Remington is the best

I'm not a big fan of the weird hidden fees that aren't really hidden and the price keeps going up it seems like .....I pay over $100 a month now and 3 years ago it was definitely closer to 60 dollars a month and I'm missing some stuff out of my unit and Im pretty sure the company didn't take it but they're cameras don't cover every angle of the place so they couldn't give me a for sure answer on when it happened to or anything .....but other than that it's alright

I've been renting a unit at this location for about 2 years. They have great pricing and security. Remington is the manager and he's amazing!! Awesome personality! He's also super friendly and helpful.. He's easy to talk to and willing to help in any way that he can. I'd absolutely recommend this place to everyone! Thanks again for all your help yesterday Remington!

Remington is Awesome! He always has a smile, very helpful and friendly, which is nice. Anything I need he helps me if possible. Remington is very patient as I count out change and even opens the door for me like a gentleman. Excellent Customer Service. An asset to this company! Thank You Remington!

David and Remington at public storage on Carey St. Are very amazing employees. They worked together to make me the best deal. And very kind and helpful. They got me what I needed at a great low price. I recommend the both for anyone who needs a spot to store.