JCPenney Optical

I am very satisfied with this jewelry stores. I have bought gifts here several times at different times and have always been satisfied with the service and purchase. It's immediately obvious that qualified workers work here. very attentive. prompted and advised. explained each piece of jewelry I chose thoroughly. They don't rush you and take as much time as you need. they said what discounts and other privileges there are at the moment and what is better to do. I felt like I was visiting familiar people. I especially thank Marina, if I am not mistaken, that was the name of her and her supervisor. more people like that in shopping malls. thank you very much and thank you for having such a good store. I recommend, you will be satisfied.

A very easy JCPenny's to navigate, at a mall that has very little vacancy of stores and prices are marked on merchandise. The employees weren't very attentive in greeting me as I was shopping and the displays of clothes we're generally messy. Parking at this location Can be tricky on the weekends and long lines are common.

I purchased a pair of men's Dockers dress shoes in mid-August. They were $69.99 after a coupon, and I have bought and worn Dockers shoes previously. I am a funeral director, so my shoes go on when I get to work and come off at the end of my work day. I also keep them maintained because that is the expectation. About a week ago, I noticed that both sides of each shoe were coming loose from the sole. My first chance to take them in to see what the store would be willing to do about it was yesterday. My preference, which I requested, was for a store credit to be issued so that I could buy a different pair. I was courteously but firmly told that, without the original box and receipt which I did not have, and without the shoes being in re-sellable condition, no refund or store credit could be issued. I pointed out that they were clearly defective, but the manager just reiterated the return policy and would not concede this. I thanked her and stated that I would not be buying shoes there again. If all of the Dockers shoes of this model were wearable as long as these, I would have to purchase five pair per year. That doesn't make a lot of sense to me.

Had a problem with online order was canceled 4 times, went to Clackamas Mall store for help and was assisted by Jadore, who was amazing! She found nearly all my items - she knew where *everything* was - and at almost the same great deal as the website. All this while answering calls from other employees on her radio.. and with such patience and a positive attitude! The website process was kind of antiquated only reason for just 4 stars but she made my experience a win!

Stop by for a sale on men's dress shirts and was not disappointed. Pick up several quality shirts up to 50% off. The men's department was well-stocked and in good order. Sales associate was kind and very helpful. I will definitely be going back.

I had a great experience here! The stylist actually LISTENED to me! This is now my go to place for color and styling

Super quick and easy returns kind service and quick cashiers. Cute quality times for kids clothes and toys birthday shopping or gift shopping is super easy

Always find good clothing deals here; most valuable deal laden clearance section with actually wearable clothes I've ever found

I went to the hairdressers here and they did a great job on my hair! And I found the robe I was looking for.

Great sales here . Really messy but kinda fun of you are wanting to hunt for a bargain .