Reviews
I can't say enough good things about CARSTAR after recently having work done here. Customer service was far superior to any other auto body shop I contacted in the Charlotte area. No other place was willing to even see me for a consultation for a month or longer. But less than a week after contacting CARSTAR, I not only had an estimate in hand but my car was already dropped off for service. Ryan Moore was fantastic and addressed all of my questions and concerns. I was updated every day via text letting me know of the progress, the work was done on time, and the final bill even came out less than the estimate. My car looks brand new again and I couldn't be happier. Thank you to Ryan and the entire team at CARSTAR! Absolutely a 5 star operation and I would not hesitate to bring my business here again.
The Receptionist had an attitude about a simple request to have someone confirm Carstar’s ability to do a simple windshield repair. After she spoke to someone she stated they could but would cost a lot of money which made no sense to me since nobody saw the car. Their customer service needs to be reviewed and improved. Try Mike’s Auto Body Repair down the street. A very nice man willing to engage in conversation about vehicle repairs. Mike is a really good guy and friendly.
CARSTAR did an amazing job at replacing and repairing the damage on my car. It was done in a very timely manner and with great customer care. The team went above and beyond to ensure quality work.Service: Body & Trim
Jerry and his staff, very professional. After we locked a definite date for the repairs, they kept me in the loop every step of the way. I dropped Mt car off on 8/19 with a target pick up date of 9/19, but they finished EARLY!!! I'm puckibg it up today 9/2!!! So excited to have it back. Thanks Jerry, Cheryl HollingsworthServices: Painting
Ryan did a great job on my car which got swiped all along the passenger side. It looks better now than before the accident! All the staff was courteous and friendly plus they kept me informed as the job progressed. A pleasure doing business with them. Highly recommend.Services: Painting
Working with Ryan at Car Star Collision was absolutely painless. This experience was flawlessly executed and they were so professional and kind. Thank you for excellent service.Services: Painting
I was able to get my car, which had been in an accident, in way before any other shop in my area. They went thru the damage in a very timely manner. Sadly my car was totaled. Jerrys shop helped me get on with my car insurance. Would highly recommend them.
Great service!! Excellent collision repair!! Very personable!! Highly recommend!!
Highly professional experience. Jerry Rhynes Car Star is the place to go! Ask for Ryan Moore.Service: Body & Trim
When I need body work done, I think of Jerry Rhymes. Very friendly staff and they do excellent work. Whether I pay out of pocket or via an insurance claim, I get treated the same.